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At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
What will you do at Infobip:
- Develop and refine user experiences and flows, distilling complex user interactions into intuitive designs that satisfy business objectives
- Participate in user interviews, and lead discovery sessions, brainstorms, and design thinking workshops
- Work with Product Managers to align on feature prioritization and create actionable, iterative definition of what needs to be done
- Partner with engineering teams to understand technical limitations and craft feasible solutions that deliver on key product goals
- Create and present design artifacts, including low-fidelity wireframes, interaction models, high-fidelity prototypes, and user flows to diverse stakeholder groups and senior leadership
- Clearly communicate your design decisions and rationale, leveraging feedback to iterate quickly and efficiently through the design process
- Lead product discussions with a focus on critical thinking, driving alignment and influencing stakeholders to ensure successful outcomes
- Continuously deliver user experiences that enhance customer satisfaction and drive adoption of our products
- Maintain a deep understanding of our users’ challenges and goals in order to drive product decisions
Qualifications
- Several years of experience in end-to-end designing and shipping software as a part of digital product team
- Excellent visual design skills paired with a good understanding of human-computer interaction principles
- Skilled at balancing user needs with business objectives and technical constraints
- Pragmatic approach to problem-solving, knowing how to adjust effort based on the impact of the task
- Demonstrated experience in fast-paced environments, delivering iterative designs with continuous feedback
- Strong ability to simplify complex problems into clear and user-friendly designs
- Ability to influence and collaborate effectively with cross-functional teams, including Product Managers, Software Engineers, and other stakeholders
- Strong communication skills, capable of clearly presenting and justifying design decisions
- Growth mindset, with a focus on learning from feedback and improving continuously
- Deep empathy for users, using their needs and challenges to guide design decisions
- Fluent in English
How to apply
- Not ticking all the boxes? Don't have a perfectly structured portfolio? No one does. Send us PDFs, links to Figma, websites, or work you did - and let's talk about the details!
When you become a part of Infobip you can expect:
Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
Connect globally – Work with people from all over the world. We put the “global” in globalization.
Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities.
Talk about a balanced lifestyle!
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
Top Skills
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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