Senior Product Designer

Posted 4 Hours Ago
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Hiring Remotely in 33401, West Palm Beach, FL, USA
In-Office or Remote
Senior level
Payments • Professional Services • Software
The Role
Own product design for payments and embedded finance across legal and accounting software. Lead customer discovery, journey mapping, prototyping, testing, roadmap influence, end-to-end interaction design, and engineering collaboration. Define trustworthy AI-powered payment experiences and measure outcomes such as adoption, payment volume, and retention. The role is fully remote within the U.S.
Summary Generated by Built In

Help firms get paid faster, right inside the software they already use

Getting paid is one of the most important parts of running a practice, and for too many law and accounting firms it is still manual, slow work. ProfitSolv's Payments and Embedded Finance team is building one platform that helps firms get paid faster and manage their money as part of running their practice, right inside the software they use every day, from small practices to midmarket and large firms. AI is reshaping how firms get paid, turning time-consuming work into smarter workflows that anticipate what firms need. We're building toward that future, so firms can spend less time chasing payments and more time serving their clients.

We're a company of builders and problem-solvers, around 300 people who care about the craft, back each other up, and celebrate the wins together. If you want your work to be visible, valued, and genuinely fun, you'll fit right in.

We're hiring a Senior Product Designer to help define what that future looks like, and to grow with us.

The role

As our Senior Product Designer, you'll own design for payments and embedded finance across ProfitSolv's portfolio of legal and accounting software, helping firms get paid, manage their money, and run their business. We're looking for a strong product mindset, not just UI skills. You'll partner closely with PM and engineering to deeply understand customer problems and shape the best experience for them, then stay hands-on to get it built well. Money movement is complex and high-trust, so you'll help shape the product vision and roadmap while getting the details right with engineers, and you'll help define what AI-powered payments should mean for our customers.

  • Find and frame the right problems by talking to customers, digging into data, and mapping their journeys to understand what's really getting in the way and why it matters to them and to the business
  • Shape the vision and roadmap with PM, bringing evidence-based ideas to the table, challenging assumptions, and helping decide what we build next and why
  • Turn big, ambiguous problems into clear direction, prototyping and testing early with customers to learn what works before we commit to building it, from quick wins to bigger bets
  • Design end to end and stay close to engineering, working through states, edge cases, and constraints with engineers from early on so what ships is clear, reliable, and trustworthy
  • Measure what matters by defining success with PM and tracking it after launch, connecting user experience to outcomes like adoption, payment volume, and retention

What makes you a great fit

  • 5+ years in product design for B2B or SaaS products, with real ownership of a complex area
  • Experience designing payments, billing, banking, or other money-movement products
  • A strong product mindset: you start from the customer problem, can explain why it matters to the business, and know how to measure success
  • Comfort leading your own discovery, from customer conversations and journey mapping to working with data
  • A track record of influencing product direction, not just executing on requirements
  • Hands-on collaboration with engineers, including thinking through technical constraints, edge cases, and failure states
  • Clear, concise communication, in writing and in the room

Bonus points if you bring

  • 0-to-1 or complex project experience, especially where you filled gaps beyond design
  • Experience with Stripe or similar payment platforms
  • Familiarity with legal or accounting software, such as trust accounting, client billing, or books close
  • Experience designing AI-powered workflows, especially where users need to trust and approve what the AI does
  • Comfort using AI tools or code to prototype and explore ideas quickly

What we offer

  • Performance-based compensation, so your results are recognized and rewarded
  • 401(k) with company match
  • Comprehensive health, dental, and vision coverage, including HSA and FSA options
  • Generous paid time off and paid holidays
  • Fully remote work, U.S. based.
  • A collaborative, high-trust team of smart, curious, hardworking people

About ProfitSolv

ProfitSolv is the SaaS company behind the tools that thousands of law firms, accounting practices, and healthcare providers rely on every day: billing, payments, and practice management software that helps professionals get paid faster and run smarter businesses. We're growing quickly, and we've built a culture to match: smart and curious people, real ownership of your work, leadership that listens, and wins that get celebrated properly. We're fully remote across the U.S., seriously invested in our people, and just getting started.

Physical requirements

This role involves prolonged periods of sitting at a desk and working on a computer, the ability to lift up to 15 pounds at times, and travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Our commitment to you

At ProfitSolv, we are committed to being a diverse and inclusive workplace as an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We embrace a diverse group of backgrounds and experiences to connect with clients, solve problems, and innovate.

Skills Required

  • 5+ years of product design experience for B2B or SaaS products
  • Experience designing payments, billing, banking, or other money-movement products
  • Strong product mindset focused on customer problems, business value, and success measurement
  • Experience leading customer discovery, including customer conversations, journey mapping, and data analysis
  • Track record of influencing product direction rather than only executing requirements
  • Hands-on collaboration with engineers, including technical constraints, edge cases, and failure states
  • Clear and concise written and verbal communication
  • 0-to-1 or complex project experience
  • Experience with Stripe or similar payment platforms
  • Familiarity with legal or accounting software, including trust accounting, client billing, or books close
  • Experience designing AI-powered workflows involving user trust and approval
  • Comfort using AI tools or code for prototyping and exploration
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The Company
HQ: Knoxville, TN
196 Employees
Year Founded: 2020

What We Do

ProfitSolv provides an integrated suite of billing, payments, and software solutions for legal, accounting, consulting, architecture, engineering, and other professional-services firms. Its products support practice management, timekeeping, invoicing, payment processing, and related workflows. The company’s mission is to help clients grow and improve profitability through customer-focused, easy-to-use technology, combining specialized software brands and industry expertise to improve efficiency, productivity, and client service.

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