Job Description:
Senior Product Designer
Bupa Place M50 3SP or Angel Court EC2R 7HJ
Hybrid – 2 days per week in the office
Permanent
Full-time 37.5 hours per week
Salary £53500 - £63800 depending on experience
Job grade C15
About the role
We’re looking for a Senior Product Designer to help shape the future of digital health at Bupa. In this role, you’ll work within a cross-functional squad, collaborating with product and engineering to design experiences that make health simple and accessible.
You’ll take ownership of key journeys, contribute to discovery, and ensure design quality across the product—with guidance and support from your Lead Designer and Design Principal.
How you’ll help us make health happen
- Design end-to-end experiences that feel intuitive and deliver real value.
- Support discovery and strategy—frame problems, test ideas, and guide your squad toward validated solutions.
- Plan and conduct evaluative research, embedding insights into design decisions.
- Facilitate collaboration through workshops and design sprints.
- Balance user and business needs to create desirable, feasible, and viable solutions.
- Elevate design quality and contribute to setting the standard for craft and thinking.
- Advocate for and contribute to Bupa’s design system (Anatomy) for consistency and scalability.
- Ensure accessibility by designing experiences that meet WCAG 2.2 AA standards.
- Foster a culture of experimentation and continuous learning.
What you bring
- Substantial years’ experience in product design, with experience owning complex journeys.
- A portfolio that demonstrates strategic thinking, interaction design depth, and measurable impact.
- Depth in product design plus exposure to research, service, content, or systems.
- Ability to zoom out on vision and zoom in on details.
- Discovery mindset: test early, work through ambiguity.
- Interaction-first approach: design how it works, not just how it looks.
- Skilled in Figma, design systems, and accessibility (WCAG 2.2 AA).
- Experience conducting user research and usability testing; bonus if you know AI tools like Figma Make or Lovable.
- Strong grasp of experimentation and agile ways of working.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
You’ll receive the following benefits and more:
- 25 days holiday pro rata, increasing through length of service, with option to buy or sell.
- Private Medical Health Insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
PR , Marketing & BrandLocations:
Angel Court, London, Bupa PlaceSkills Required
- Substantial experience in product design, including ownership of complex customer journeys
- Portfolio demonstrating strategic thinking, interaction design depth, and measurable impact
- Depth in product design with exposure to research, service, content, or systems
- Ability to work across strategic vision and detailed design execution
- Discovery mindset and ability to test ideas early while working through ambiguity
- Interaction-first approach focused on how products work
- Proficiency in Figma and design systems
- Knowledge of accessibility standards, including WCAG 2.2 AA
- Experience conducting user research and usability testing
- Understanding of experimentation and agile ways of working
- Familiarity with AI tools such as Figma Make or Lovable
Bupa Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bupa and has not been reviewed or approved by Bupa.
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Healthcare Strength — Health cover via the UK Health Trust, day‑one medical support for frontline roles, and dedicated women’s health initiatives indicate a robust, health‑centric package. Access to digital GP, nurse lines, and options such as dental and health cash plans further reinforce medical and preventive care breadth.
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Wellbeing & Lifestyle Benefits — Wellbeing programs span mental, physical, emotional, and financial support, with offerings like EAP access, gym discounts, and health assessments. Flexible work and wellbeing programs highlighted in some regions add to lifestyle value.
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Parental & Family Support — Policies include enhanced parental leave in certain UK business units and a family mental‑health support line. Options to extend medical coverage to dependants and family‑oriented allowances strengthen support beyond the individual.
Bupa Insights
What We Do
Bupa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India. For more information, visit www.bupa.com
