The Role
Lead end-to-end product design from research and strategy through wireframing, prototyping, visual design, and implementation. Translate user insights, business goals, and technical requirements into intuitive digital experiences. Develop journey maps, workflows, personas, and scalable design patterns; contribute to the design system; and collaborate with Product Management, Engineering, and other stakeholders to align strategy and deliver effective solutions.
Summary Generated by Built In
Axonify is the AI-Powered Frontline Enablement Platform that helps organizations close the gap between learning and execution. By unifying learning, execution and insights capabilities, Axonify drives real business impacts for the world’s largest frontline organizations across retail, grocery, healthcare, and financial services.
More than 4 million employees across 160+ countries rely on Axonify today. It’s an exciting time to join as we transform the company and build what’s next.
We’re a team that thinks deeply, moves with intention, and embraces new ideas. We learn quickly, keep a sharp focus on real-world impact, and take meaningful action to drive progress. And we do it as one team, with openness, creativity, and a shared drive to keep pushing what’s possible.
As a Senior Product Designer you are the voice of the user, ensuring our products are both usable and effective while supporting our business goals. This role is on our Product Design team and collaborates closely with Product Management and Development from ideation to launch. As a senior contributor, you will draw on your expertise, UX research, and best practices to help shape the future of our user experience, meticulously crafting valuable solutions that delight our users.
Drive Strategy:
- Understand user needs, behaviors, pain points, and motivations using analytics and user research
- Craft journey maps, workflows, personas, and other artifacts to articulate research insights and ground cross-functional conversations
- Solve problems with a systems-thinking mindset, considering the broader customer journey and wider platform context
- Collaborate with Product Managers to analyze findings and shape product roadmaps
Own the End to End Design Process:
- Transform customer insights, business goals, and technical requirements into intuitive user experiences that solve real user problems
- Lead projects through the design lifecycle end to end - from research through wireframes, prototyping, visual design, and implementation
- Contribute to and evolve our design system, interaction patterns, and platform best practices
Champion Design As a Discipline:
- Understand and advocate for the user in all projects
- Create and contribute to processes that increase team efficiency and ensure design excellence
- Proactively share knowledge, methods, and ways of working with the team to foster growth and excellence
Collaborate Cross-Functionally
- Partner closely with Product Management, Engineering, and other cross functional teams to define strategy and create solutions
- Drive alignment across teams with clear storytelling and design rationale
- You are an experienced designer with 5+ years experience designing digital products at scale
- You think in systems and experiences. You consider information architecture, navigation, and workflows to create intuitive patterns that scale.
- You are able to balance long term strategy with iterative improvements that quickly move the needle for users.
- You are a team player. You put as much care into your collaboration as you do your craft.
- You can clearly articulate design rationale and drive alignment within complex groups of cross functional stakeholders at all levels of the business
- You have adopted AI as a part of your design craft and stay up to date on the best ways to design with and for AI
- You are comfortable adapting quickly to the evolving needs of a scale-up that is making bold plays in the market
- Nice to Have: Experience designing for SAAS products
We have a strong preference for candidates located in Toronto, Kitchener-Waterloo, or the surrounding areas, as this provides opportunities for in-person collaboration at our Waterloo, Ontario office.
Candidates based in and eligible to work in Canada are also encouraged to apply.
For our hybrid employees, we embrace a hybrid-flexible work environment. Most days, you choose the location that best supports your work—your home office or our Waterloo or Toronto offices. On Wednesdays, Axonifers within commuting distance come together for Work from Work Wednesdays—a day designed for collaboration, connection, and meaningful in-person moments.
Whether you are working remotely or in a hybrid environment at Axonify, you will have the tools, resources, and support you need to succeed.
We offer a comprehensive total rewards package designed to support your wellbeing, growth, and overall success. Here’s what you can expect:
Competitive Compensation: The estimated base salary range for this role is:
- $129,000 - $154,000 - $179,000 CAD for candidates based in Canada
This range reflects growth from building capability in the role to fully excelling over time, with most new hires joining near the midpoint. Actual salaries may vary within the range, or above or below it, based on factors such as experience, skills, location, and business needs.
Comprehensive Health Benefits: Health benefits from day one to support your overall wellbeing.
Time Off: 4 weeks of vacation, 7 Life Care Days, and a flexible holiday program to choose the religious, spiritual, and cultural holidays that matter most to you.
Wellbeing Support: Wellness Spending Account to support whatever wellbeing looks like for you.
Home Workspace Set-Up: Home Office Spending Account so your workspace works for you.
Family & Future Support: Parental top-up, New Parent Days, and matched retirement savings for a secure future.
Growth & Learning: Professional Development Budget to learn new skills and grow your craft.
Community Impact: Paid Volunteer Time to give back to the causes that matter to you.
In-Office Connection: Tasty Tuesdays in the office every other week because good food brings people together.
We believe AI should help people do their best work, not replace the human judgment, creativity, and connection that make us who we are. AI is a tool we use to learn fast, elevate our craft, and focus on the work that truly creates impact. That shows up in our hiring process too.
We use AI-assisted tools to create a smoother, more organized, and ultimately more human candidate experience. These tools allow our team to spend more time on real conversations and thoughtful decision-making, the things that matter.
What AI doesn’t do at Axonify is make hiring decisions. Every decision is made by real people, using real judgment and grounded in our values.
Here’s what that means for you as a candidate:
- Feel free to use AI to support your thinking - not replace it. We use AI to learn and level up, and you can too.
- Be open about how you use AI if asked. Transparency helps us understand your process and how you approach problem-solving.
- Stay authentic. We’re hiring people, not prompts, your ideas, your experiences, and your voice are what matter.
We believe our team’s unique experiences, backgrounds, cultures, beliefs, and abilities add richness to our culture and depth to our ideas. Our commitment to diversity and inclusion creates an environment that supports, empowers, and delivers a sense of belonging for all team members.
We want to remove any barriers that may limit you from joining Axonify. Email [email protected] to let us know how we can support you with reasonable accommodations throughout the candidate journey.
Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us.
Learn more about Axonify at www.axonify.com/careers
Skills Required
- 5+ years of experience designing digital products at scale
- Experience with systems thinking, information architecture, navigation, and scalable workflows
- Ability to balance long-term strategy with iterative improvements
- Strong collaboration skills with cross-functional teams
- Ability to clearly articulate design rationale and drive stakeholder alignment
- Experience adopting AI as part of the design craft and designing with and for AI
- Ability to adapt quickly in a scale-up environment
- Experience designing for SaaS products
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The Company
What We Do
Axonify is the frontline enablement solution that’s science-backed and proven to maximize the potential of workforces. It gives frontlines what they need to learn, connect and get things done. Quickly. Easily. Every single day. It starts with brain science and AI to drive knowledge retention through bite-sized microlearning and daily intelligent reinforcement. Embedded two-way communication and feedback ensure staff is engaged and informed, no matter the scale of the organization. Guided task management shows employees exactly how to put their training to use, every single day. With an industry-leading 83% engagement rate, Axonify is used by companies to deliver next-level CX, higher sales, improved workplace safety and lower turnover. Axonify enables over 3.5 million frontline workers in 160-plus countries, in over 250 companies including Lowe’s, Kroger, Walmart and Citizens Bank. Founded in 2011, Axonify is headquartered in Waterloo, Ontario. For more information, visit axonify.com.
