The Role
Design and validate customer-focused solutions for an AI-native banking platform. Responsibilities include defining problems, shaping UX strategy, creating wireframes and prototypes, conducting usability testing, participating in design critique, collaborating cross-functionally, and producing detailed handoff materials. The role requires balancing user needs, business goals, and technical constraints while delivering high-quality visual and interaction design across multiple touchpoints.
Summary Generated by Built In
Constantinople delivers a new era of AI-native banking. Constantinople provides banks with a fully-managed software and AI operational platform, which brings together customer experience, product, data, operations, compliance and infrastructure in a single platform.
Constantinople’s AI-native platform eliminates the need for expensive infrastructure, and replaces manual operational and compliance processes with AI at scale. By removing the operational complexity of banking, Constantinople enables our client banks to focus on their customers and the business of banking.
The Role
As a Senior Product Designer at Constantinople you will have the opportunity to understand the needs of our customers, and design, build and test strategic solutions that will add maximum impact to our customers. You will work closely with a cross-functional team across Product, Engineering, Client Success, and more to drive outcomes.
You will test and validate working hypotheses with users through usability testing of wireframes, clickable prototypes and published products, and participate in design critique.
What You’ll Do
- You’re an experienced designer, accustomed to user-centric design methods and best practices
- Strong problem definition and articulation – challenging assumptions and 'pre-set' thinking around solutions, agreeing the purpose, principles and vision
- You're a natural when it comes to collaborating with cross functional teams to ensure proposed solutions balance user needs, business strategy and technical constraints
- Proven experience in creating effective handover materials which clearly communicate how the design should look and behave throughout interaction flows and journeys
Who You Are
- Have a process that is driven by user needs and have a strong service design approach to solving complex business problems
- Know how to balance framing high-level UX strategy while executing at low levels of detail
- Have a high bar for quality and craft in visual and interaction design
- Comfortable thinking through holistic experiences across multiple surfaces and touch points
- Proactively collaborate with Design and other cross-functional peers
- Demonstrate autonomy and resilience on a fast-paced team
- Ideally, you’ll have relevant product design experience (Banking or FinTech)
Application process:
If this sounds like the kind of opportunity you've been looking for, select the 'Apply Now' button below to submit your cover letter and resume. Use your cover letter to introduce us to you; we want to know who you are, what you've worked on and why you think you'd be a great addition to the Constantinople team.
Inclusion
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.
Skills Required
- Experienced product designer with user-centric design experience
- Strong problem definition and articulation skills
- Experience collaborating with cross-functional Product, Engineering, and Client Success teams
- Experience creating design handoff materials covering interaction flows and journeys
- User-needs-driven process and strong service design approach
- Ability to frame high-level UX strategy while executing detailed designs
- High standards for visual and interaction design quality
- Ability to design holistic experiences across multiple surfaces and touchpoints
- Autonomy and resilience in a fast-paced team
- Relevant product design experience in banking or fintech
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The Company
What We Do
Constantinople is the first of its kind: an all-in-one software and operational platform for banks. We host and manage your bank’s customers directly on our cloud-native infrastructure. We support a full-suite of banking products which are branded as your own, together with all operational services needed to run your bank. Constantinople’s state-of-the-art platform frees you from running expensive infrastructure and replaces manual operational and compliance processes with automation at scale. By removing the operational complexity of banking, Constantinople allows you to focus on your customers and the business of banking. Get in touch: https://www.cxnpl.com/
