Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays.
We’re hiring a Senior Product Designer to own design for the operational workflows where healthcare ops teams spend their day.
You’ll lead work end-to-end: discovery with customers, problem framing, systems-level design, and shipping + iterating closely with PM and engineering. You prototype in Figma and in code, and you optimize for fast learning and real user impact.
ResponsibilitiesOwn design for operational workflows used daily by ops teams; improve their speed and accuracy.
Lead discovery (interviews, shadowing, usability testing) and turn insight into decisions.
Design scalable patterns for dense, multi-state operational workflows.
Iterate quickly from concept → production; test, learn, refine.
Use and extend Tennr’s design system components and document new design patterns.
Communicate rationale clearly to a variety of stakeholders, including product and engineering teams, internal leadership, and customers.
5+ years product design experience; strong craft on complex desktop web products.
Comfortable owning research directly; credible with customers.
Systems thinker (workflows, states, patterns) with strong product judgment.
Proven ability to ship, iterate, and make tradeoffs.
Design-systems experience.
Technical fluency to collaborate on feasibility and prototype in code.
Strong writing + verbal communication; ownership mindset.
Excited about improving healthcare operations.
Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
Free lunch! Plus a pantry full of snacks.
Beautiful new office at 345 Hudson Street
Unlimited PTO
100% paid employee health benefit options
Employer funded 401(k) match
Competitive parental leave
Skills Required
- 5+ years of product design experience
- Strong product design craft for complex desktop web products
- Ability to independently conduct user research, including interviews, shadowing, and usability testing
- Systems thinking across workflows, states, and design patterns
- Strong product judgment and ability to make tradeoffs
- Proven ability to ship and iterate on products
- Design systems experience
- Technical fluency to collaborate on feasibility and prototype in code
- Strong written and verbal communication skills
- Ownership mindset
Tennr Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tennr and has not been reviewed or approved by Tennr.
-
Fair & Transparent Compensation — Available salary ranges for software engineering, product, and solutions roles indicate market-competitive total compensation. Publicly shared ranges include base, equity, and bonuses, signaling comprehensive pay structures.
-
Healthcare Strength — Job materials cite 100% paid employee health benefit options. This signals a strong healthcare offering with employer-covered employee premiums.
-
Leave & Time Off Breadth — Unlimited PTO is consistently highlighted across roles. This expands time-off flexibility beyond standard accruals.
Tennr Insights
What We Do
Tennr reads documents from incoming faxes passing through healthcare practices and automates essential tasks like scheduling and qualifying patient visits. By automating that paperwork with Tennr, practices receive more patient referrals and reduce billing errors by 98%, significantly growing revenue.
