Senior Product Designer

Posted Yesterday
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Hiring Remotely in Québec, QC, CAN
Remote
Senior level
Software
The Role
Senior Product Designer responsible for leading discovery, user research, ideation, prototyping, and experience design across key product areas. The role partners closely with product managers, engineers, customers, and designers to translate insights into impactful AI-powered products. Responsibilities include facilitating workshops, conducting customer interviews, advocating for user-centered practices, using AI and LLM tools in design workflows, and contributing to design systems and cross-functional design quality.
Summary Generated by Built In
Design products that shape how users experience AI-powered technology.

As a Senior Product Designer, you’ll have the space to own key product areas, lead discovery and design efforts, and collaborate closely with talented PMs, engineers, and other designers who genuinely care about outcomes. 

You’ll be part of a growing design team  that believes in autonomy, collaboration and user-centricity. You’ll work on meaningful projects where design directly influences product direction, not just polish screens. The work is both strategic and hands-on, and your voice matters.

As one of our Senior Product Designers, you will:

  • Lead discovery, research, ideation, prototyping, and experience design initiatives within a cross-functional product team.
  • Partner closely with product managers and developers to deeply understand customer and business challenges and transform insights into impactful solutions.
  • Facilitate workshops, customer interviews, and collaborative design sessions using and evolving the team’s Design Playbook.
  • Advocate for user-centered design practices throughout product discovery and delivery processes.
  • Leverage artificial intelligence (AI) and large language model (LLM)-based technologies to accelerate discovery, collaboration, and design workflows.
  • Collaborate with other designers through regular design critiques, feedback sessions, and shared initiatives to ensure consistency and quality across experiences.
Here is what will qualify you for the role: 
  • You have more than 5 years of experience designing digital products across the full product lifecycle, from discovery to post-launch optimization.
  • You are experienced in leading user research initiatives and transforming customer insights into actionable product decisions.
  • You are comfortable navigating ambiguity and independently leading workshops, brainstorming sessions, and cross-functional collaboration activities.
  • You have strong storytelling and communication skills, allowing you to clearly explain design decisions to technical and non-technical audiences.
  • You value direct customer engagement and are willing to travel up to 10% of the time, leading in-person discovery and turning those interactions into actionable insight.
 What would make you stand out:
  • Experience using AI- and LLM-assisted tools to accelerate research, prototyping, systems thinking, or collaboration workflows.
  • Experience contributing to and evolving design systems at scale while improving consistency and reducing user experience debt.
  • Strong experience collaborating closely with product development teams in agile environments.
  • Experience working directly with strategic customers and leading in-person discovery sessions.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.

Skills Required

  • More than 5 years of experience designing digital products across the full product lifecycle
  • Experience leading user research initiatives and translating customer insights into product decisions
  • Ability to independently lead workshops, brainstorming sessions, and cross-functional collaboration
  • Strong storytelling and communication skills for technical and non-technical audiences
  • Willingness to travel up to 10% of the time for in-person discovery
  • Experience using AI- and LLM-assisted tools in research, prototyping, systems thinking, or collaboration
  • Experience contributing to and evolving design systems at scale
  • Strong experience collaborating with product development teams in agile environments
  • Experience working directly with strategic customers and leading in-person discovery sessions

Coveo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.

  • Healthcare Strength Healthcare is considered comprehensive and good value, spanning medical, dental, vision, disability, mental‑health support, telemedicine, and an EAP. This breadth and perceived affordability stand out across locations.
  • Leave & Time Off Breadth Paid holidays, PTO/sick leave, volunteer time off, and work‑from‑home flexibility are commonly available. Flexible working hours and solid vacation policies in Canada further support work‑life balance.
  • Parental & Family Support Parental‑leave top‑ups, options to extend leave, and on‑site daycare in Quebec City indicate robust family support. These provisions complement caregiver‑friendly flexibility in day‑to‑day scheduling.

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The Company
763 Employees

What We Do

Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.

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