Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
We are seeking a Senior Product Designer to lead the design of user-centered experiences that help customers secure, govern, and build their AI models. In this role, you will play a key role in shaping how customers understand, manage, and interact with AI-driven trust, risk, and transparency. You’ll work across product, engineering, and leadership teams to define strategy, influence product direction, and deliver thoughtful, scalable design solutions. This is an opportunity for a designer who thrives in ambiguity, can simplify complex systems, and is passionate about building trust in AI through exceptional user experiences.
What you will do
- Lead the design of end-to-end user experiences for the AI model experience and features, from discovery through delivery
- Partner with product managers and engineers to define product strategy and translate complex AI concepts into intuitive experiences
- Conduct and guide user research to uncover customer needs, mental models, and trust gaps related to AI systems
- Advocate for user needs and ethical design considerations, ensuring transparency, explainability, and usability in AI-driven experiences
- Develop frameworks, interaction models, and design patterns that scale across AI-related products
- Present design concepts, research insights, and strategic recommendations to stakeholders and leadership
- Mentor and provide guidance to other designers, elevating team craft and design quality
- Drive collaboration across teams to align on user experience vision and execution
- Use qualitative and quantitative data to evaluate design effectiveness and iterate on solutions
What you will have
- 5+ years of experience in UX, product, or interaction design
- Proven experience leading complex, ambiguous projects and delivering end-to-end design solutions
- Strong proficiency in design and prototyping tools such as Figma, Figma Make, Claude Code or similar tools
- Deep understanding of user-centered design, interaction design, and usability best practices
- Experience conducting and synthesizing user research to inform design strategy
- Ability to translate complex technical or data-driven concepts into clear, usable experiences
- Strong communication and storytelling skills, with experience presenting to stakeholders and leadership
- Experience collaborating closely with cross-functional teams, including engineering and product
Nice to have
- Experience designing for AI/ML-driven products or data-rich applications
- Familiarity with concepts such as AI transparency, explainability, and responsible/ethical AI design
- Fluent with AI-assisted workflows and using agentic tooling for design processes
- Experience working in enterprise or SaaS environments with complex workflows
- Experience influencing product strategy and contributing to long-term vision
- Experience mentoring or coaching other designers
Benefits
- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support
To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
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Skills Required
- 5+ years of experience in UX, product, or interaction design
- Proven experience leading complex, ambiguous projects and delivering end-to-end design solutions
- Strong proficiency in design and prototyping tools such as Figma, Figma Make, Claude Code or similar tools
- Deep understanding of user-centered design, interaction design, and usability best practices
- Experience conducting and synthesizing user research to inform design strategy
- Ability to translate complex technical or data-driven concepts into clear, usable experiences
- Strong communication and storytelling skills, with experience presenting to stakeholders and leadership
- Experience collaborating closely with cross-functional teams, including engineering and product
- Experience designing for AI/ML-driven products or data-rich applications
- Familiarity with AI transparency, explainability, and responsible/ethical AI design
- Fluent with AI-assisted workflows and using agentic tooling for design processes
- Experience working in enterprise or SaaS environments with complex workflows
- Experience influencing product strategy and contributing to long-term vision
- Experience mentoring or coaching other designers
DigiCert Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DigiCert and has not been reviewed or approved by DigiCert.
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Leave & Time Off Breadth — Vacation/PTO and sick leave are characterized as strong, and some accounts mention a sabbatical program.
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Retirement Support — The package includes a 401(k) with company matching, with recent confirmations of this benefit.
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Flexible Benefits — Hybrid and work-from-home options are referenced consistently, indicating practical flexibility in how and where work is done.
DigiCert Insights
What We Do
DigiCert is the digital trust provider of choice for leading companies around the globe, enabling individuals, businesses, governments, and consortia to engage online with confidence, knowing their digital footprint is secure.
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