Senior Product Designer

Customer & User Journeys

At OpenUp, our mission is to make mental well-being accessible to everyone. Following a ‘high tech & high touch’ approach, we support companies, their employees, and their families with proactive and practical mental health services. Through our digital platform, clients can access 1:1 check-ins, online courses, articles, videos, group sessions, mindfulness practices, and a team of committed mental well-being experts. As we believe that mental and physical well-being are deeply connected, we have also added Lifestyle Experts to our offering, focusing on nutrition, exercise, and sleep.

OpenUp was ranked in the Top 3 on LinkedIn’s Top Startups list for 2023, 2024 & 2025 and is continuously growing. We are already serving 2000+ companies (e.g. Rituals, Deloitte, Decathlon, KPMG, and McDonald’s), through which 600K+ employees have access to our product.

As a Senior Product Designer, you will own meaningful end-to-end journeys across OpenUp’s web and mobile product,  from the first employee touchpoint through to long-term engagement. You’ll work closely with Product and Engineering to ship high-quality, high-craft work that makes mental health support feel accessible, calm, and trustworthy. You bring strong execution skills, a sharp eye for detail, and the ability to move from ambiguity to clear, well-considered solutions. You’ll also contribute to our design system and collaborate with colleagues across the team to raise quality standards.

You’ll lead design across journeys and systems such as:

• Onboarding, activation, and navigation
• Booking and participation flows (1:1 sessions, group sessions)
• Check-ins and progress experiences
• Content discovery and completion (courses, videos, articles)
• HR/admin dashboards and reporting (clarity, actionability)
• Design system components and reusable patterns

• Own end-to-end design of key product journeys (onboarding, booking, check-ins, content, progress) across web and mobile
• Work closely with Product to understand user needs and translate them into clear, considered design solutions
• Improve information architecture and navigation so the platform feels coherent, calm, and easy to use
• Design and ship high-craft interaction and UI work, from concept to production, with strong specs and tight engineering collaboration
• Use rapid prototyping (including AI-enabled prototyping) to explore and validate solutions quickly
• Improve how users discover, choose, and complete content so it feels like guidance, not a content warehouse
• Contribute to HR/admin experiences (dashboards, reporting) to make insights actionable for HR teams
• Contribute to design system patterns that increase delivery quality and speed
• Uphold standards for UX writing, empty/error states, accessibility, and consistency across journeys
• Partner with Product, Engineering, Content, and Clinical Experts to ensure trust, safety, and brand coherence in a wellbeing context

• Your journeys are measurably better, higher activation, fewer drop-offs, improved booking conversion
• Content engagement improves through better discovery and completion flows
• HR/admin experiences feel more actionable and HR is treated as a valued user
• Your work feels consistently trustworthy, calm, and high-quality across web and mobile
• You’re shipping with confidence and shortening design-to-delivery cycles through AI-enabled prototyping and close engineering collaboration

You’re a senior-level designer with strong craft, good product instincts, and a track record of shipping meaningful, user-centred work. You’re comfortable moving from strategy to pixel, and you communicate clearly with both Product and Engineering. You care about quality without being precious, and you thrive in a collaborative, fast-moving environment.

• 5–8+ years in product design, with evidence of shipped work and measurable impact
• Strong interaction design and information architecture skills, you simplify complexity
• Experience designing across web and mobile
• Solid collaboration skills with product and engineering; comfortable navigating constraints and trade-offs
• Clear communication: you can align stakeholders and articulate design decisions with confidence
• Comfort working in high-trust contexts where clarity, safety, and dignity matter
• Proficiency in Figma
• Strong visual taste and attention to detail

• Experience designing content/media-driven experiences (discovery → consumption → retention)
• Hands-on experience with AI-enabled prototyping and/or AI-assisted development workflows
• Experience in B2B2C environments (HR buyer + employee user)
• Experience improving dashboards and analytics surfaces (clarity and “so what”)
• Experience shipping in international, multi-language products

• Experience collaborating with engineers using AI coding tools
• Familiarity with evaluating AI-generated outputs for accessibility, edge cases, safety, and brand consistency
• Experience in wellbeing, health, or other trust-sensitive domains

Joining OpenUp means being part of a fast-growing company doing something meaningful. You’ll work with a diverse and international team in an environment that genuinely walks the talk on wellbeing. Apart from a purposeful mission, we offer:

• €1500 annual personal development budget
• ClassPass: OpenUp contributes towards your membership
• Monthly home internet/phone contribution (€50)
• Daily healthy and vegetarian lunch at our office
• Regular office yoga, meditation, and breathing classes
• Flexible work model (hybrid and options for remote work)
• Monthly drinks, company-wide summer fest, and other team activities
• 27.5 vacation days per year
• Free and unlimited access for you and your family to all our products, including our psychologists