The Role
Lead user-centered design across web, mobile, and desktop: conduct research, define personas and journeys, create wireframes, prototypes and high-fidelity screens, run usability testing, collaborate with agile teams, and track UX metrics to improve product experiences.
Summary Generated by Built In
As a Product Designer, you will design user experiences for operational systems used inside our warehouse and fulfillment environments.
Key Responsibilities
- Advocates for user-centered design solutions
- Conducts user research to discover insights, define user personas, and map user journeys
- Creates distinctive, branded digital experiences that are desirable and consistent across multiple platforms, devices and channels
- Develops new product concepts, storyboards, detailed interaction designs and screen flows, and prototypes to clearly articulate solutions
- Create wireframe and hi-fidelity prototype
- Creates compelling visual designs that align to company and product brand standards
- Conducts concept and usability testing to iteratively validate and improve design solutions
- Actively collaborates as part of an agile team to ensure designs are feasible and implemented accurately
- Tracks user experience metrics and reports on the success of UX/UI improvements, including analytics
Requirements
- Bachelor’s degree in Design, Human-Computer Interaction, or related field (or equivalent experience).
- 6+ years of UX/UI design experience, preferably in product-focused environments.
- Strong portfolio showcasing end-to-end design process — from research insights to final UI.
- Proficiency in Figma (preferred), Sketch, or similar tools.
- Solid understanding of UX principles, information architecture, and interaction design.
- Experience with both qualitative and quantitative research methods.
- Excellent communication skills — able to explain design rationale clearly to non-design audiences.
- Strong problem-solving skills and system-level thinking.
- Attention to detail, with the ability to create designs that are both beautiful and practical.
- (Bonus) Experience in e-commerce, fintech, or enterprise-scale platforms.
- Able to plan, conduct, and synthesize user research and usability testing
- Skilled at creating interaction design solutions for desktop, web and mobile applications
- Strong visual design skills, able to create compelling, branded, high-fidelity product screens
- Familiar working with design systems that consistently scale across platforms
- Hands-on experience designing consumer applications for desktop, web, and mobile
- Proven experience working in design teams in an Agile product development setting
- Experience planning and conducting user research at various stages of the design process
BenefitsBest Culture
- Clear focus.
- Diverse Workplace (Our members are from around the world!)
- Non-hierarchical and agile environment
- Growth opportunity and career path
Skills Required
- Bachelor's degree in Design, Human-Computer Interaction, or related field (or equivalent experience).
- 6+ years of UX/UI design experience in product-focused environments.
- Strong portfolio showcasing end-to-end design process from research to final UI.
- Proficiency in Figma.
- Proficiency in Sketch or similar design tools.
- Solid understanding of UX principles, information architecture, and interaction design.
- Experience with qualitative and quantitative research methods.
- Excellent communication skills with ability to explain design rationale to non-design audiences.
- Strong problem-solving skills and system-level thinking.
- Attention to detail; ability to create designs that are both beautiful and practical.
- Experience planning, conducting, and synthesizing user research and usability testing.
- Skilled at creating interaction design solutions and hi-fidelity prototypes for desktop, web, and mobile applications.
- Familiarity working with design systems that scale across platforms.
- Proven experience working in design teams within an Agile product development setting.
- Experience in e-commerce, fintech, or enterprise-scale platforms.
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The Company
What We Do
Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work.









