Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:We're seeking a Senior Product Designer to join our Vincent team focused on research and knowledge experiences. Vincent combines a global legal database with cutting-edge AI to help legal professionals surface insights, conduct deep research, and manage complex knowledge at scale. Your work will directly shape how enterprise legal teams engage with AI-powered research tools, making sophisticated legal intelligence accessible and actionable. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Day
As part of Clio's Enterprise division, this role sits at the heart of our most ambitious growth story. Clio Operate and Vincent together form a category-defining product suite that is enabling untethered growth for legal clients worldwide. Operate grew revenue by ~100% in 2025, and Vincent is accelerating fast.
What your team does:Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviors and needs of our users. They act as user experience champions as we work to transform the way that lawyers and their staff provide services to their clients. We empower Product Designers to shape how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!
What you'll work on:Design intelligent research and knowledge experiences that help legal professionals surface, synthesize, and act on complex legal information.
Work alongside Product and Engineering to understand how AI and Vincent's global legal database power research capabilities, and translate that into intuitive user experiences.
Advocate for enterprise legal users by deeply understanding their research workflows and the high-stakes nature of how they engage with legal information.
Concept, prototype, and deliver solutions that make Vincent's AI-driven legal knowledge feel powerful yet approachable.
Conduct user research interviews, usability testing, and analysis to understand how legal professionals discover, evaluate, and apply legal information.
Leverage metrics to drive product design decisions and measure product success.
Contribute to design critiques and share thoughtful feedback with the broader team.
Help evolve design patterns and systems that support complex information architecture at scale.
Demonstrate a keen interest in improving your craft using AI.
Break down complex legal concepts into smaller, more manageable design problems.
Additional duties as required.
6+ years of experience in product design. SaaS or enterprise experience is preferred.
Experience designing for complex, information-dense environments including knowledge management, research, or discovery products.
A track record of shipping products that solve research or information workflow challenges and move company metrics.
Proficiency in user research methodologies and the ability to translate findings into actionable design insights.
Strong understanding of interaction design, information architecture, usability, and accessibility.
Experience with modern design tools (Figma, Figma Make) and willingness to adopt new tools as needed.
Excellent communication, collaboration, and presentation skills.
Ability to thrive in a fast-paced, agile product development environment.
Experience working on complex systems with large datasets, structured content, or AI-generated outputs.
A keen interest in improving your craft using AI.
Serious bonus points if you:
Experience designing AI-assisted search, research, recommendation, or summarization products.
Familiarity with legal research workflows or legal technology platforms.
Familiarity with legal technology or enterprise SaaS ecosystems.
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
Skills Required
- 6+ years of experience in product design
- SaaS or enterprise experience
- Experience designing for complex, information-dense environments
- Proficiency in user research methodologies
- Strong understanding of interaction design and usability
- Experience with modern design tools
- Excellent communication and presentation skills
- Ability to thrive in a fast-paced, agile product development environment
- Experience with complex systems and large datasets
Clio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clio and has not been reviewed or approved by Clio.
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Fair & Transparent Compensation — Public salary bands on job postings and a regional pay‑transparency report signal clear ranges and equity review practices. Pay‑range transparency is described as global, with internal ranges shared company‑wide.
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Healthcare Strength — Health, dental, and vision coverage are emphasized, with U.S. healthcare called out as strong and Canada‑based employees receiving a dedicated counseling benefit. Wellness programming and an Employee and Family Assistance Program complement core medical coverage.
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Leave & Time Off Breadth — Flexible paid time off with a stated four‑week minimum and paid volunteering time are part of the standard package. Parental leave is offered for birthing and non‑birthing parents.
Clio Insights
What We Do
Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000. Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry. Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights. Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.
