We would appreciate you including your portfolio when applying for the job.
🚀 Series B SaaS & international team
📍 Work 100% remote or hybrid from our offices (Bratislava, Prague, Toronto)
💡1:1 Coaching sessions with our resident coach
About CloudTalk:
Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel to big players like Nokia. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.
CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.
The Challenge Ahead:
CloudTalk's Product team is searching for a talented Senior Product Designer to drive the development of our next-generation calling software. We're looking for someone who can translate conceptual ideas into tangible solutions, with a focus on crafting elegant user experiences for web, desktop, and mobile platforms.
What's in it for you:
- Product: Be part of building the 🤖 #1 AI business communication solution!
- Growth: Access personalized 1-on-1 coaching
- Community: Step into a vibrant, global community of CloudTalkers. Check out our Life at CloudTalk on Instagram
What you will work on:
- Help us expand design expertise by bringing experience and contribute to the AI-powered product design
- Develop, maintain and scale processes or practices for maintaining and maturing the Design System
- Bring new ideas, communicate design concepts effectively to engineers, product managers, and leadership through both visual representations and descriptive explanations
- Translate concepts into solutions and craft elegant UXs across our products
- Work collaboratively with cross-functional teams
- Understand customer needs alongside our product managers and participate in research, experimentation, and prototyping to find the ideal solution
What makes you a great fit:
- Portfolio showcasing excellence in product design and problem-solving abilities
- 4+ years of experience in a product design role
- Strong knowledge of Figma
- Track record of creating, implementing, and maintaining expansive design systems spanning multiple platforms
- Previous experience in integrating design efforts with broader company initiatives, fostering cross-team and cross-functional collaboration
- Adaptability and comfort in navigating through changed project timelines
- Demonstrated ability to work autonomously as well as collaboratively within a team setting
- Demonstrated capability in managing multiple intricate projects simultaneously
Nice to have:
- Experience in AI-powered product development is plus
Why you will love to be a CloudTalker:
Growth:
💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget
Flexibility:
🏖 Unlimited Paid Time Off
🎗️ Volunteering Days
⏳ Flexible working hours
🤩 Home office budget
💻 MacBook for work
Well-being:
🏖Recharge Fridays once per quarter
🏋🏼♀️Fitness Allowance
Connectedness:
💲 Referral bonuses
👥 Virtual & physical team buildings
👕 Company merchandise
What to expect from the hiring process:
1. Application & Portfolio Review
2. 30-min Interview with our Talent Acquisition Team
3. 60-min Interview with our Product Lead
4. 90-min Interview with the Design Guild
5. 45-min Culture Bar Raiser Call
6. Meet the Team
7. Virtual Coffee with our CPTO & Offer
By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.
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What We Do
Calling software for scaling businesses. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.
