Senior Product Designer (Remote in Europe)

Posted 4 Days Ago
3 Locations
Remote
Senior level
Software
The Role
Design elegant user experiences for CloudTalk’s AI-powered calling software across web, desktop, and mobile platforms. Build and scale cross-platform design systems, communicate concepts to engineering, product, and leadership, and collaborate on research, experimentation, and prototyping. The role requires managing complex projects, working autonomously and cross-functionally, and contributing to broader product initiatives. Experience with AI-powered product development is a plus.
Summary Generated by Built In

We would appreciate you including your portfolio when applying for the job.

🚀 Series B SaaS & international team
📍 Work 100% remote or hybrid from our offices (Bratislava, Prague, Toronto)
💡1:1 Coaching sessions with our resident coach

About CloudTalk:

Powered by AI, a $30 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue. 

CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel to big players like Nokia. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place. 

CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.

The Challenge Ahead:

CloudTalk's Product team is searching for a talented Senior Product Designer to drive the development of our next-generation calling software. We're looking for someone who can translate conceptual ideas into tangible solutions, with a focus on crafting elegant user experiences for web, desktop, and mobile platforms.

What's in it for you:

  • Product: Be part of building the 🤖 #1 AI business communication solution!
  • Growth: Access personalized 1-on-1 coaching.
  • Community: Step into a vibrant, global community of CloudTalkers. Check out our Life at CloudTalk on Instagram.

What you will work on:

  • Help us expand design expertise by bringing experience and contribute to the AI-powered product design.
  • Develop, maintain and scale processes or practices for maintaining and maturing the Design System.
  • Bring new ideas, communicate design concepts effectively to engineers, product managers, and leadership through both visual representations and descriptive explanations.
  • Translate concepts into solutions and craft elegant UXs across our products.
  • Work collaboratively with cross-functional teams.
  • Understand customer needs alongside our product managers and participate in research, experimentation, and prototyping to find the ideal solution.

What makes you a great fit:

  • Portfolio showcasing excellence in product design and problem-solving abilities.
  • 4+ years of experience in a product design role.
  • Strong knowledge of Figma.
  • Track record of creating, implementing, and maintaining expansive design systems spanning multiple platforms.
  • Previous experience in integrating design efforts with broader company initiatives, fostering cross-team and cross-functional collaboration.
  • Adaptability and comfort in navigating through changed project timelines.
  • Demonstrated ability to work autonomously as well as collaboratively within a team setting.
  • Demonstrated capability in managing multiple intricate projects simultaneously.

Nice to have:

  • Experience in AI-powered product development is plus.
Why you’ll love being a CloudTalker

Unlimited PTO that people actually take. Fully remote with four European hubs. A coach you can book, a career path in writing, and equity when you deliver. Here's the full package.

Get better, faster
  • 💬 A coach you can actually book. Recurring 1-on-1 sessions with our resident coach. A real conversation about your career, on company time.
  • 🛠️ You grow by shipping, and we build around that. Roughly 70% of your development comes from hands-on work on real problems. We back the rest with coaching and formal training, following the 70/20/10 model.
  • 🪜 Promotions without guesswork. Our job-leveling framework is transparent: every level and its expectations, in writing. You'll always know what the next step requires and where you stand.
  • 📈 A path to equity. In R&D, equity is earned, and the bar is public: deliver exceptional results and impact, and you get your stake. When the company wins, you win with it.
Work the way you work best
  • 🌴 Unlimited PTO, and we mean it. Taking 30 days a year is normal here. Deliver beyond expectations, and you've bought yourself room for more.
  • 🌍 Fully remote, offices optional. R&D works remotely by default. When you want a desk, a whiteboard, or other humans, our hubs in Bratislava, Brno, Prague, and Barcelona are open to you. No office-days quota.
  • Flexible hours, built around your team. Start early or shift late as life needs it. Be there for meetings and your team's core overlap; how you arrange the rest of your day is yours.
  • 💻 Gear that doesn't fight you. A MacBook for work, plus a home-office allowance to build a setup you like sitting at.
Rest like you mean it
  • 🔋 Recharge Fridays: 4 extra all-company days off a year. Once a quarter, everyone is off at the same time. You come back to zero pings, not a doubled backlog. That's the point.
  • 🏃 Fitness allowance. Gym, climbing, yoga, whatever keeps you moving. You choose, we pay.
People worth staying for
  • 💸 Up to €5,000 per referral. You know great engineers. When we hire one of them, you get paid for it.
  • ✈️ Two offsites a year worth packing a bag for. The all-company offsite (last year: Tuscany 🇮🇹) plus a dedicated R&D offsite, both somewhere remote enough that people actually talk.
  • Hackathons twice a year. Two days to ship the idea you keep bringing up at lunch.
  • 👕 Fresh CloudTalk swag every year, with a points system to earn more.
What to expect from our hiring process:
  1. 30-min Call with our TA Team.
  2. 60-min Interview with CPTO.
  3. 90-min Product Challenge Interview (AI tools permitted and expected - we assess your judgement, not your unassisted output).
  4. 45-min Culture Bar Raiser Call + 45-min Meet the Team scheduled back2back.

Skills Required

  • Portfolio demonstrating excellence in product design and problem-solving
  • 4+ years of experience in a product design role
  • Strong knowledge of Figma
  • Experience creating, implementing, and maintaining expansive design systems across multiple platforms
  • Experience integrating design efforts with broader company initiatives and fostering cross-functional collaboration
  • Adaptability when project timelines change
  • Ability to work autonomously and collaboratively
  • Ability to manage multiple intricate projects simultaneously
  • Experience in AI-powered product development
Am I A Good Fit?
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The Company
HQ: New York, NY
198 Employees
Year Founded: 2016

What We Do

Calling software for scaling businesses. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

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