Senior Product Designer - Qonto AI Lab

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

------------------------------------------------------------------------------------------------------

Join us as Product Designer in the AI Lab to design AI agents end-to-end — from discovery to delivery — and accelerate Qonto's AI roadmap alongside a team of ~12 engineers, a Product Designer, a PM, and a PMM building on top of one of the most advanced in-house agent platforms in European fintech.

You will report to Sophie Cornay, Head of the AI Lab, and work within a fast-moving team of ~15 people shipping AI agents at high cadence.

• Design end-to-end experiences for AI agents (from concept to shipped UI/UX) across Qonto.
• Turn ambiguous problems into clear product flows through discovery, prototyping, and iteration.
• Run user research (interviews, tests) and translate insights into actionable design decisions.
• Partner daily with engineers and product to ship quickly while keeping quality high.
• Define interaction patterns for AI (prompting, guardrails, error states) that are transparent and safe.

• Senior product design experience building products from scratch in fast-moving environments.
• Strong problem-solving and product thinking (you connect user needs, business impact, and feasibility).
• Excellent communication and facilitation skills with cross-functional teams.
• High curiosity for AI and comfort operating in uncertainty and rapid iteration cycles.
• Hands-on craft: you can prototype, document decisions, and sweat the details when it matters.

• Close Collaboration with Dean Siriscevic, Staff Product Designer Lead in the AI Lab — you'll collaborate daily on design direction, craft standards, and shipping product together (including close collaboration with the Qonto Design Studio).
• An "agent highway" already built: The AI Lab has existing infrastructure, UI patterns, and agent frameworks. You're building on a real foundation — at speed, not from scratch.
• A technically dense team: ~12 engineers, a Product Designer, a PM, and a PMM, all focused on AI agents. Steep learning curve, high signal density, fast feedback loops.
• Room to shape how AI scales at Qonto: As the Lab matures, PMs here will influence how agent ownership transitions across teams. You'll help define what that model looks like.
• Ship fast, ship well: The AI Lab runs at a cadence you'll rarely find elsewhere — without trading quality for speed. Here’s how we build.
  

You’ll report to Sophie Cornay, AI Lab -  but don't expect hand-holding.
 Sophie has led cross-functional teams through the full product lifecycle at both fast-growing startups and established tech companies. She partners directly with Product and Tech leadership to align the AI roadmap with Qonto's strategic goals.

Her approach: give Product Designers real ownership, create space for experimentation, and empower the squad to adapt their ways of working in pursuit of real impact.