Senior Product Designer - Online Identity

Company Description

About SEEK

At SEEK, we serve a noble purpose: to help people live more productive and fulfilling working lives and to help organisations succeed.

By joining us, you’ll be part of a multinational technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.

Why join us?

We’re looking for people who thrive in dynamic teams, appreciate progressive industries, and enjoy tackling regular new challenges in a large-scale, modern, and agile environment. As one of Asia Pacific’s largest tech companies, you’ll contribute to multilingual systems, solving high-impact problems to the benefit of millions of people within the region. Expect a great investment in your career development with access to workshops, conferences & courses while you work alongside seasoned experts. Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team.

Job Description

The Team

The Design Team at SEEK is made up of 60+ professionals including UX and Product design, Visual design, Research, Design Systems, Specialisms and Operations. We are distributed primarily across Australia, Malaysia, and Hong Kong. Our vision is "We create personalised, simple and beautiful job and talent seeking experiences by cultivating a company-wide culture that empowers everyone with human-centred design practices."

About The Role

We are looking for a senior member with research, discovery, design and delivery experience. At SEEK this level is called a Senior Product Designer, but the equivalent roles in Kuala Lumpur, could be product design lead or design principal. Even though the titles may be different, the salary and benefits will reflect a lead or principal level of expertise and experience.

Our Product Designers are specialist practitioners that can act with some autonomy in their assigned squads and collaborate with others to drive both the products and practice forward. They create innovative solutions for products through their knowledge of interaction design, research and insights as well as prototypes and development.

This new hybrid-mode role is based in Kuala Lumpur and forms part of our Online Identity team, a division that partners closely with many of our other teams. Together these teams form a diverse group of product domain specialists, distributed across our APAC locations that support the online identity of candidates and hirer, log-in experiences and security of our platforms. Our new Online Identity designer will join a community of designers making an impact on the lives of some 40M job seekers that visit our websites and apps each month. They will be solving design problems ‘at scale’ on our globalised digital platforms that span 8 countries across Asia-Pacific via our SEEK, Jobstreet and JobsDB brands.

The role reports into the Product Design Lead – Profile, Apply & Online Identity group and will work closely with other designers in the team. The designer will also work within a multi-functional squad of Online Identity product managers, engineers, analysts, and delivery experts.

Responsibilities

• Responsible for the user experience design and research activities within their assigned squad
• Advocates for the user and conducts research that delivers actionable insights for their squad
• Collaborates with the Product Manager, Tech Lead and other designers to shape product solutions
• Create designs for agreed problems and solutions and contribute to the process from ideation to execution
• Understands outcomes and success metrics, and continuously iterates on solutions where required
• Facilitates a collaborative and transparent design process within their team
• Communicates insights, issues, and solutions effectively
• Contribute to vision work and other broader pieces in their Domain where required
• Participates in initiatives that contribute to the evolution of the Design Team practice
• Uses BRAID and Design System tooling

Qualifications

Essential experience

• 5+ years experience specialising in website user experience design
• Proven track record and able to advocate for user needs, that has shown strong influence in technical teams.
• Experience mapping and interaction design
• Conducting user research activities and reporting on findings
• Ideation through wireframing and prototyping to explore problem and solution spaces
• Expertise with product design tools such as Figma

Other

• Ability to synthesize data from many sources into coherent design solutions
• Experience in prioritisation and trade-off discussions
• Experience with Agile methodology
• Good written and verbal communication skills
• Solid understanding of authentication and security trends and concepts is desirable

Additional Information

Perks and benefits

At SEEK we offer:

• Support of flexible working, including a mix of office and work from home days depending on your role.
• The opportunity to work from anywhere for up to 4 weeks per financial year
• Casual dress – every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.