US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That’s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity.
At the core of it all, we have a team and culture that has been recognized by Forbes as one of the top 500 best startup employers in the US. Our team spans diverse backgrounds, cultures, and stories, with employees coming from 20+ countries.
We're a venture-backed company entering hypergrowth, having recently ranked 94th on Inc 5000's fastest-growing private companies in America, and we’re looking for someone exceptional to join our team.
Job Description
In this role, you’ll be the hero of our story — connecting dots across our brand and shaping, defining, and helping to create a unified user experience journey across all interactions. As part of the team you’ll have the ability to directly impact overall strategy and implementation of service design. You're truly at the center of it all. You have the opportunity to shape everything.
As well as shaping the product, the US Mobile brand itself and how we communicate is ever-evolving. You will have the opportunity to contribute to marketing initiatives and flex full-stack design skills from product design, marketing and brand design and any illustrations needed to support this.
We're growing fast and we're looking for someone exceptional to join our design team. The projects we are working on are amazing, and we're looking for a talented Product Designer to meet the exciting technical challenges we face. If you're an intelligent and highly ambitious product designer with an entrepreneurial bug; This position just might be for you.
You will be a part of a team of talented individuals who are just as passionate about supporting one another as they are about US Mobile's vision. We operate in a high accountability, high expectation environment where the goal is always to produce the best solution. Honesty and willingness to accept and respond to feedback are critical.
Role requirements
- Work within the design team and lead projects from the front, including interaction and interface, for new products and features
- Work closely with product and engineering teams to know what is possible and how to have the most impact
- Present designs as necessary to stakeholders, design team, and management
- Develop prototypes, screenshots, wireframes -- whatever gets the job done
- Quickly and thoughtfully incorporate team feedback into designs
- Validate your designs through A/B testing (working with product management) and/or qualitative user research (either yourself or working with a UX researcher)
- Maintain, update, and improve the existing design system
We are looking for someone with:
- 5+ years of previous experience working in product design at a tech company or startup
- A portfolio that demonstrates experience designing usable interfaces and interactions
- Ability to autonomously and continually improve the quality of our products
- Experience with consumer web-based products
- Demonstrably skilled at visual design, and interaction design (IxD),
- Familiarity working with researchers and a/b testing to evaluate designs
- Designing and prototyping within Figma
- A flair for illustration whether it be in illustrator or blender
Bonus points
- Experience with telecoms
- Mobile experience strongly preferred
- Advanced prototyping / code
- Design for responsive / adaptive / progressive web apps
Benefits:
- Competitive salary
- Gym reimbursement
- Free cellular service on the best network in the US
- Free lunch in NYC office & fully stocked kitchen
- Metrocard reimbursement
- Flexible working hours
- 90,000 - 120,000 salary (NYC based)
Think you’d be a great fit? Apply to learn more!
Top Skills
What We Do
At US Mobile, we’re on a mission to revolutionize connectivity. We're building a next-generation connectivity platform to connect the next billion wireless devices onto nationwide 4G and 5G networks, including your phone, drone, car, watch, pet tracker, and everything in between. We’re accomplishing this by leveraging cutting-edge technology and forward-thinking UI design.
Whether it’s with our free high-speed international roaming, customizable perks, AI-facilitated plan savings, customizable plans, or real-time dashboards, we’re building the industry’s most delightful user experience all backed by our excellent customer service.
US Mobile’s 4G LTE network reaches more than 300 million Americans and includes international calling to over 200 countries and territories, but you will never hear from an operator at US Mobile. Our real, live Customer Support Representatives are available by phone or chat 24 hours a day, 7 days a week – to keep you connected, informed, and saving with US Mobile.
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