At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a for employers and we are the only company in our category to earn of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
Spring Health is looking for a Senior Product Designer to join our Member Growth team. Reporting to the Design Manager of Member Growth, you will leverage the end-to-end product design process to increase the number of people who utilize their Spring benefits, find the right care, and improve on Spring’s member platform. You will co-lead your pod, partnering with PMs, Engineering, Data Science, and Marketing to execute Spring’s product strategy through experiments and other investments to remove mental health barriers worldwide.
- Work with your pod to identify and understand why enrolled members drop off before booking care.
- Hone in on the most important and impactful problems to solve and how to solve them.
- Design solutions to test hypotheses and gain signals for further improvements.
- Ship high quality work that improves the member browsing and booking experience.
- Partner with design, product, engineering, data science, and marketing to create meaningful and measurable impacts on key areas of Spring’s member funnel.
- Help everyone across the organization understand design decisions and progress through high quality documentation and guidance.
- Combine empathy, curiosity, and inspiration to develop truly unique approaches that differentiate Spring and broaden interest in mental health.
- Increase the conversion rate of users through key areas of Spring’s member funnel.
- Maintain or increase the Member Experience’s high system usability scale (SUS).
- At least 5 years of experience as a product designer at a software company contributing to and leading the design of product experiences with an experiment and metrics-driven approach to design.
- Portfolio work that demonstrates your experience working in a growth design role and having impact on growth metrics.
- Experience partnering with Product Management, Engineering, and Data Science, as well as collaborating with external stakeholders, to create and deliver on a shared vision of success.
- Strong communication skills for articulating, discussing, and advocating for design decisions. Effectively collaborate and communicate cross-functionally to solve problems.
- Team-player mindset: what’s good for the team is good for individuals.
- Solve problems with purpose and urgency. Hold yourself accountable to ambitious and realistic timelines.
- Ability to give engineers guidelines so that they can move forward without fully completed designs.
- Use qualitative and quantitative data along with experiments to evaluate hypotheses and make decisions.
- Genuine interest in building accessible and inclusive products. Understanding of latest accessibility and usability standards. Comfortable using and contributing to Design Systems.
- Excellence in: product design, interaction design, information architecture, and copywriting. Front-end development skills are nice to have. Multiple examples of your ability to design best in class user interfaces. A portfolio of strong leadership and impact/metric-focused work.
- Expertise with Figma and prototyping.
- Love for design: you’re not satisfied with the status quo and always think of ways to improve.
- Above all, you are empathetic, generous, and curious. You understand that our product can have a significant impact on real lives and you put users first in every decision you make. Embody all of Spring Health’s values.
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to , an on-demand virtual benefit that provides wellbeing coaching, and budget management.
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded afourweekfullypaid sabbatical leave to renew and recharge.
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
- Access to fertility care support through , in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using thefor technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done.
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
- Up to $1,000 Professional Development Reimbursement per calendar year.
- $200 per year donation matching to support your favorite causes
Don’t meet every requirement? Studies have shown that talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health to building a diverse, inclusive and authentic workplace
To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach that our pool of qualified candidates includes individuals who are in our organization at This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.
What We Do
Life is stressful enough; finding, scheduling, and accessing diverse and quality mental healthcare shouldn't be. Spring Health equips employers and health insurers across the globe to make mental health accessible and achievable.
We use clinically validated AI tech, what we call Precision Mental Healthcare, to deliver optimal care — from meditation, coaching, therapy, medication, or a combination of all four — to our members.
Get hired and let's start breaking barriers to mental health.
Why Work With Us
Our team is dedicated to revolutionizing the mental health industry. At Spring Health, we stand by our values and are advocates for our members and employees. Together, we build with urgency and intention. We find strength in the diversity of cultural backgrounds, ideas, and experiences. United, we are open, honest, and ready to make a difference.
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Spring Health Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Spring Health, 60% of our team members work remotely. If you're in NYC, you have the opportunity to work in the office, but it's not required.