Senior Product Designer, Insights and Reporting

Posted 3 Days Ago
Be an Early Applicant
3 Locations
In-Office or Remote
128K-200K Annually
Senior level
Cloud • Legal Tech • Software
The Role
Lead end-to-end product design for real-time insights, reporting, and analytics in a legal SaaS product. Translate complex data and domain logic into scalable, accessible UI patterns, prototype AI-powered features, conduct customer research, and partner with product and engineering to drive strategy, launches, and iterative improvements.
Summary Generated by Built In

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are seeking a Senior Product Designer to join our growing Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US.

Design plays a pivotal role at Clio, standing alongside Product and Engineering as one of the three pillars of our Research and Development organization. Our product designers work directly with customers to understand their behaviors, needs, and workflows. They champion thoughtful, high-quality experiences as we transform how lawyers and their teams serve their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.

About the role

The Clio Manage team is a dedicated group of customer-centric system thinkers committed to redefining legal service experiences for law professionals. We are on a mission to make legal practice management more insight driven and intelligently (AI) orchestrated.

 As a Senior Product Designer, you will define and execute the experience strategy for real-time insights, complex reporting, and analytics. You will join a team focused on developing tools that help users understand their business performance across critical areas like firm growth, case management, finance and firm operations. This role sits at the vital intersection of data visualization, content design, and complex data architecture.

You will be responsible for shaping the product vision alongside Product Management and Engineering. You will lead the end-to-end design process—from strategic discovery and framing to development, launch, and iteration. The ideal candidate grounds decisions in deep customer empathy, translates ambiguity into clear direction, and partners cross-functionally to drive meaningful outcomes.

What you’ll do
  • Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business.

  • Design seamless, end-to-end experiences across firm growth, case management, and financial reporting workflows.

  • Create actionable insights that unlock the power of data, delivering strategic and operational improvements to law firms.

  • Translate complex data relationships and legal domain logic into clear, scalable UI patterns for firms of all sizes.

  • Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI.

  • Shape feature-decisions through research and prototyping, partnering closely with product and engineering

  • Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.

  • Raise the quality bar through polished, accessible, and cohesive experiences — and push beyond “good enough” toward best-in-class interaction design.

  • Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams.

What you bring
  • 6+ years of experience designing digital products, B2B SaaS experience is preferred, but not required.

  • A strong portfolio showcasing data-heavy products, such as dashboards and analytics tools, where surfacing timely information is key.

  • The ability to simplify complex domain logic into intuitive interfaces for non-technical users.

  • Experience partnering with data and platform teams where structural and performance constraints are central to design.

  • Expertise in interaction design, information architecture, and visual design with a track record of high-quality execution.

  • A customer-centric approach with the ability to translate insights into actionable, strategic design directions.

  • Highly capable in design and prototyping tools and solid use of AI tools in your process (e.g., Figma Make, Claude, Gemini, etc.) 

  • Strong communication and presentation skills, including clear articulation of rationale and trade-offs.

  • A collaborative, low-ego partner — you facilitate alignment, clarify trade-offs, and drive confident execution.  

#LI-Remote

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $128,400 to $151,000 to $173,600 CAD. There are a separate set of salary bands for other regions based on local currency.


*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

Skills Required

  • 6+ years of experience designing digital products
  • B2B SaaS experience
  • Strong portfolio showcasing data-heavy products (dashboards, analytics tools)
  • Ability to simplify complex domain logic into intuitive interfaces for non-technical users
  • Experience partnering with data and platform teams where structural and performance constraints matter
  • Expertise in interaction design, information architecture, and visual design
  • Experience designing AI-powered features or workflows
  • Highly capable in design and prototyping tools and solid use of AI tools (e.g., Figma Make, Claude, Gemini)
  • Strong communication and presentation skills, including clear articulation of rationale and trade-offs
  • Customer-centric approach with ability to translate insights into strategic design directions
  • Collaborative, low-ego partner who facilitates alignment and drives execution

Clio Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clio and has not been reviewed or approved by Clio.

  • Fair & Transparent Compensation Public salary bands on job postings and a regional pay‑transparency report signal clear ranges and equity review practices. Pay‑range transparency is described as global, with internal ranges shared company‑wide.
  • Healthcare Strength Health, dental, and vision coverage are emphasized, with U.S. healthcare called out as strong and Canada‑based employees receiving a dedicated counseling benefit. Wellness programming and an Employee and Family Assistance Program complement core medical coverage.
  • Leave & Time Off Breadth Flexible paid time off with a stated four‑week minimum and paid volunteering time are part of the standard package. Parental leave is offered for birthing and non‑birthing parents.

Clio Insights

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The Company
HQ: Burnaby, BC
889 Employees
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000. Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry. Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights. Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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