Senior Product Designer I, Operations Hub

POS-P199

About You

You’re looking for an environment, team, and role where you’ll thrive and do the best work of your career. That’s why, as a Senior Product Designer I for Operations Hub at HubSpot:

• You’ll have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions.
• You’ll co-own a significant part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision.
• You’ll never have to guess about how to get promoted. We support you with clear expectations and career paths.
• You’ll be able to work where and how you work best: at home, the office, or any mix of both

About your opportunity

Operations Hub is our newest and fastest growing product line and responsible for high impact product areas including platform tools and features—like Data Integration & Management, Segmentation, and Automation—that take our already incredible CRM to the next level. 

Join a UX team that is deeply motivated by helping our users navigate complex problems like managing data across disparate systems and learning to use that data to make smarter decisions about how to reach their customers. We are a team of passionate, system thinkers deeply motivated by finding innovative ways to make the hardest business problems easy to solve through research informed, consumer grade experience design.

Here’s what success in your role looks like

• Co-create a shared strategy, vision, and cohesive roadmap for the future of your product area in partnership with product management and engineering peers
• Drive alignment, set goals, and drive understanding and motivation with your partners and team
• Understand your customer to build compelling journey scenarios, information architecture, interaction flows, and visual designs
• Work autonomously and with customer experience in mind, using our Canvas design system for a fast, efficient process with fewer handoffs
• Collaborate closely with researchers and content designers to create, refine, and iterate on new and existing experiences
• Mentor other designers as you play an active role in growing HubSpot’s UX team and culture

You’ll love this role if you

• Can focus on just the most important things rather than being stretched thin across everything
• Put customers at the center of everything you do
• Demonstrate experience in delivering successful, intuitive products with measurable customer and business impact
• Thrive when collaborating on strategy and vision with partners, leaders, and teams
• Can balance scope, speed, and quality to reach outcomes
• Enjoy mentoring, coaching for growth, aligning on goals, and driving accountability at all levels
• Have experience fostering team health, mission, and purpose
• Can confidently deliver clear, direct, and actionable feedback—and ask for it in return
• Share our HEART values and practice growth mindset
• Thrive in an environment that values your design craft as much as your ability to apply systems thinking to complex problems
• Get excited about owning the end-to-end design, from leading discovery, to designing high-fidelity mocks, to testing designs with customers, to partnering with engineers on all the details
• Have experience scaling a product from a point-solution to a platform that solves for a broad set of use cases across the business, including marketing, sales, services and operations. 
• Demonstrate experience working closely with engineers during early stages to understand back-end and front-end constraints - know when to work creatively within constraints and when to push the boundaries of what's possible today
• Love getting concepts out early to test with users, iterate and make more intuitive for faster time to value

About UX at HubSpot

Our UX team is a passionate and diverse group of more than 200 product designers, content designers, researchers, and design ops folks who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. And we design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. And we strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too!

Want to know more about product design at HubSpot?

• The possibilities of “and” — prioritizing usability alongside feature growth
• By the people, for the people: keeping your design system evergreen
• See all HubSpot UX blog posts

One more thing you should know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.

But you might not feel like you “check all the boxes” as you read this job post. We get it. And we feel these things ourselves, too. But we hope you’ll apply anyway because we’ll take great care in working with you. 🧡

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

About HubSpot

HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business  builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 3M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

Cash compensation range: 145400-232600 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.