Senior Product Designer - Customer

Reposted 6 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Senior level
Marketing Tech • Software
The Role
Design end-to-end user experiences for B2B and marketplace products. Collaborate with teams to improve trust and transparency. Utilize research insights for design validation.
Summary Generated by Built In

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.

We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market. 


We’re looking for a Senior Product Designer to join our multidisciplinary Experience Design (XD) team, shaping the tools and experiences that power our B2B and B2B2C ecosystem. You’ll help evolve the Rightmove Partner and marketplace experience by designing products that improve confidence, clarity, and fairness across interactions between estate agents, sellers, and our platform. 

  • Help shape and deliver the Rightmove Partner and marketplace experience. Designing products that build trust, transparency and differentiation within the estate agent ecosystem.  
  • Stay hands-on across discovery, interaction design and UI craft. 
  • Apply and contribute to reusable patterns, components and the Rightmove design system. 
  • Use research and insights to validate solutions and guide direction. 
  • Report to and work closely with the Lead Product Designer for the domain you join. 
  • Hybrid – 2 days per week in the Soho, London office and 3 days from home. 
     

 

What you’ll be doing 

  • Collaborate with Product, Engineering, User Research and fellow designers to shape how signals, information, and transparency are surfaced across the marketplace.  
  • Design end-to-end experiences across discovery, shortlisting, profile evaluation and decision-making journeys.  
  • Translate complex marketplace dynamics and user‑perception challenges into clear journeys, indicators, comparisons and interaction patterns.  
  • Design data‑driven comparison surfaces and structured information experiences that support fair, balanced evaluation.  
  • Partner with research and data teams to understand how presentation, language and structure affect user confidence and choice.  
  • Use analytics, behavioural insight and experimentation to test hypotheses and refine how information is communicated.  
  • Create scalable patterns for both B2B (estate agents) and B2C (sellers).  
  • Shape clear, human‑centred messaging in collaboration with Content Design.  
  • Balance usability, marketplace fairness, commercial considerations and technical feasibility.  
  • Document design rationale clearly to support testing, iteration and alignment across teams. 
     

What you’ll bring to the role 

  • Experience designing end‑to‑end web experiences in marketplaces, B2B platforms, SaaS tools, or products where confidence and clarity influence user outcomes.  
  • Strong understanding of how interface design shapes credibility and decision‑making.  
  • Experience designing comparison experiences or systems relying on structured data and behavioural signals.  
  • Ability to work effectively in ambiguous problem spaces.  
  • Confidence using research, behavioural insights, and data to inform decisions.  
  • Skill in simplifying complex journeys and supporting high‑stakes decisions.  
  • Ability to balance user needs with marketplace fairness and commercial constraints.  
  • Comfort navigating stakeholder complexity and contributing strategically.  
  • Curiosity and creativity, including responsible exploration of AI tools.  
  • High attention to craft, accessibility, and scalable design systems. 

 

About Rightmove

Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.

We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here!  We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

  • We create value…by delivering results and building trust with partners and consumers.
  • We think bigger…by acting with curiosity and setting bold aspirations.
  • We care deeply…by being real, having fun, and valuing diversity.
  • We move together…by being one team - internally collaborative, externally competitive.
  • We make a difference…by focusing on delivering measurable impact.

We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right! 

If all of this has caught your eye, you may well be a Rightmover in the making......

People are the foundation of Rightmove - We’ll help you build a career on it.What we offer 
  • Cash plan for dental, optical and physio treatments.
  • Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
  • 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
  • Contributory stakeholder pension.
  • Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
  • Competitive compensation package.
  • Paid leave for maternity, paternity, adoption & fertility.
  • Travel Loans, Bike to Work scheme, Rental Deposit Loan.
  • Charitable contributions through Payroll Giving and donation matching.
  • Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.
  • We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process.
As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. 

At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.
By applying, you confirm that you are aged at least 18 or over and that you’ve read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.

Skills Required

  • Experience designing end-to-end web experiences
  • Strong understanding of interface design's impact on decision-making
  • Experience designing comparison experiences or systems
  • Ability to work in ambiguous problem spaces
  • Confidence using research and data to inform decisions
  • Skill in simplifying complex journeys
  • Ability to balance user needs and marketplace fairness
  • Comfort navigating stakeholder complexity
  • Curiosity and creativity in problem-solving
  • High attention to craft and design systems
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Milton Keynes
1,074 Employees
Year Founded: 2000

What We Do

Since launching in March 2000, we have remained the market leader and the go to place for people looking for their next home to buy or place to rent. To make all those home hunters happy we’ve invested in our tech and our website, we’re constantly looking to try new things with an aim to help make home moving easier. Home movers across the UK spend more than a billion minutes on Rightmove each month. Our website and apps receive over 150M views per month, making us one of the most top visited sites in the UK! Helping our customers to market to the largest possible audience and to win more business is at the heart of everything we do. We offer dedicated memberships and specialist teams to support property professionals across the residential and commercial property markets, in the UK and Overseas. Want to work with us? Keep an eye out for career opportunities!

Similar Jobs

Benchling Logo Benchling

Consultant

Cloud • Healthtech • Social Impact • Software • Biotech
Remote or Hybrid
London, England, GBR
605 Employees

Square Logo Square

Business Development Manager

eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Hybrid
London, Greater London, England, GBR
12000 Employees

Scale AI Logo Scale AI

Machine Learning Engineer

Artificial Intelligence • Big Data • Machine Learning
In-Office
2 Locations
523 Employees
In-Office
London, Greater London, England, GBR
2449 Employees

Similar Companies Hiring

Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account