Senior Product Designer, Commerce (Shopping)

Posted 5 Hours Ago
Be an Early Applicant
8 Locations
Remote
Hybrid
161K-284K Annually
5-7 Years Experience
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
We want to make the world’s relationship with money more relatable, instantly available, and universally accessible.
The Role
The Senior Product Designer at Cash App will create customer-focused designs by taking products from ideation to production. Responsibilities include defining product strategy, designing solutions, overseeing implementation, and collaborating with team members to create delightful customer experiences. The role requires a balance between customer needs and business goals, using storytelling and design to achieve this.
Summary Generated by Built In

Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers.
Job Description
We are looking for a Product Designer to join the Cash App commerce design team. As designers at Cash App, our focus is to create world-class experiences for our customers. We pride ourselves in rethinking established paradigms and bringing creative solutions into existence in order to redefine the world's relationship with money.
Our product designers take a product, feature, or experience from ideation to production. This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers.
As part of Commerce design, your charter will be to create simple, delightful experiences that connect our customers with our merchants to help both thrive. You'll work closely with partners to define product strategy and craft innovative experiences. And as part of Cash App Commerce, you'll be intently focused on making Cash App the most loved way to pay.
Who you are

  • Customer-centric: You know how to balance the needs of customers with those of the business. You understand how to use storytelling and the craft of design to build cross-functional alignment toward a customer centric experience.
  • Thrive in ambiguity: You tackle problems with grit and determination, proactively using design to define the path forward and align on what's next.
  • Insist on focus: Skilled in strategic and product thinking, you are able to set clear goals for your projects, focusing on the most impactful work.
  • Compete on creativity: You pursue bold ideas and take risks, challenging the status quo and questioning constraints.


Qualifications
You have:

  • 5+ years of experience as a Product Designer
  • A passion for turning complex problems into simple and engaging solutions
  • An innate understanding of the end-to-end design process-from identifying customer needs to delivering exceptional experiences
  • Strong visual design craft and prototyping skills
  • A starter mentality, going quickly to design in order to workshop solutions and create clarity
  • A passion for an iterative process-thinking fast on your feet, coming up with solutions to important challenges, and taking calculated risks
  • Excellent communication and storytelling skills, with the ability to align teams and stakeholders around a shared vision
  • A constructive voice in design critique settings both supports and pushes team members
  • The ability to apply both consumer insights as well as product thinking and intuition to inform design decisions and influence the product roadmap
  • Strong systems thinking with the ability to connect the dots across the entire customer journey


Even better if you have:

  • Previous work experience in a consumer-focused fintech organization
  • Demonstrated impact on product strategy and user experience in previous roles
  • Encouraged innovative approaches to design techniques, enabling the design team to embrace different angles to a design problem
  • A growth mindset, proactively seeking out opportunities to improve, always searching for new knowledge and ideas. You experiment, learn from failure, and iterate.


Please submit a deck or portfolio of work with your application that showcases your design process from exploratory stages through execution. If your portfolio site requires a password, please provide us with it in your application or on your resume. Thank you!
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$189,000 - $283,600 USD
Zone B:
$179,600 - $269,400 USD
Zone C:
$170,100 - $255,100 USD
Zone D:
$160,700 - $241,100 USD
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Top Skills

Design

What the Team is Saying

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The Company
Atlanta, GA
3,500 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible.

Why Work With Us

At Cash App, our mission is simple yet ambitious: to redefine the world’s relationship with money by making it more relatable, instantly available, and universally accessible. To make this real, we’re building a team of dreamers, innovators, and risk-takers to break the mold of what a financial brand can be. If that’s you, then come join us.

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Cash App Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Cash App has always been a distributed team working across timezones and continents. Today, we're remote-first by default, but encourage you to choose how you want to work: from home, one of our offices, or a mix of both.

Typical time on-site: Flexible
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