What You'll Do
- Co-lead UX strategy and execution
- Translate business goals and customer insights into seamless digital shopping experiences
- Collaborate closely with Product, Engineering, and Marketing teams to drive design solutions that enhance user satisfaction and business performance
- Design thoughtful experiences that reduce friction, increase conversions, and reflect the brand’s voice and values
- Create wireframes, high-fidelity mockups, interactive prototypes, and detailed design specs
- Work with data analysts, researchers to validate ideas and refine designs based on user feedback and behaviors
- Contribute to and help evolve the product design system, ensuring consistency and quality across all user interfaces
- Mentor junior designers and foster a collaborative, feedback-rich design culture
- Stay current on best practices and emerging trends in UX, mobile commerce, and digital product design
Who You Are
- 5-7 years of professional design experience at a software company or a design agency, with an emphasis on user experience
- Experience in utilizing design tools (e.g: Figma, Illustrator, Photoshop) in an iterative software development environment
- Passion to drive design-centered changes and improvements to user experiences
- Deep understanding of user behavior in online shopping, checkout flows, product discovery, and conversion optimization
- Experienced in creating intuitive, scalable interfaces across web, mobile and app, with strong attention to hierarchy, usability, and accessibility
- Strong portfolio demonstrating end-to-end UX solutions for complex eCommerce problems—from discovery to launch
- Proficient in Figma, Sketch, and Adobe XD, with a solid understanding of responsive and mobile-first design
- Confident communicator who can present design rationale clearly to stakeholders, from developers to executives
- Knowledge of front-end technologies (HTML, CSS, Javascript) and their impact on design
- Prototyping skills leveraging latest technologies (Lovable, uizard, etc)
- Organized, detail-oriented, and able to manage multiple priorities effectively
What We Offer
- Best in class health, dental, and vision insurance
- Healthcare FSA
- Dependent Care FSA
- Commuter Benefits FSA
- Short-term/long-term disability and life insurance
- Paid Parental leave
- 401k with 4% match
- Pet Insurance
- Legal and Identity Theft Plans
- Vacation time and sick days
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What We Do
Complex NTWRK champions the people, brands and new trends you need to know now, will obsess over next, and we build consumer universes around them. We're what a modern entertainment company looks like and what others have followed since 2002. From pop culture and style (Complex), music discovery (Pigeons and Planes), sneaker news (Sole Collector) to our festival of cultural convergence (ComplexCon) — if you want to be part of what's next and build valuable relationships with the audiences who live in it, join us at Complex NTWRK. Complex NTWRK creates and distributes original programming with premium distributors including Netflix, Hulu, Facebook, Snap, Fuse, Pluto TV, Roku and more. Our content spans across music to movies, sports to video games, sneakers, fashion to food and more. In 2016, Complex launched its flagship event ComplexCon in Long Beach, California, to bring the "Internet to life."
