Senior Product Delivery Associate

Job Description
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate within the Infrastructure Platforms team, you will play a key role in promoting the modernization and delivery of messaging, streaming, and integration products, including IBM MQ, RabbitMQ, Message Bus, Kafka, Kafka SaaS, and cloud-native messaging & streaming solutions. You will collaborate with cross-functional teams to ensure seamless product delivery, operational excellence, and continuous improvement, supporting the evolution of our messaging, integration, and streaming capabilities.
Job Responsibilities

• Drive and track the end-to-end engineering delivery journey, including intake, dependency management, release planning, and product operationalization for messaging, integration, and streaming products.
• Maintain visibility over product timelines and dependencies, raising blockers and risks as needed.
• Conduct monthly performance reviews in collaboration with Product Managers, Engineer Leads, and functional partners.
• Lead quarterly planning sessions to ensure alignment of product delivery milestones.
• Manage the book of work in Jira and resource capacity tools for effective resource allocation and prioritization.
• Oversee delivery execution across cross-functional teams, ensuring key initiatives are prioritized.
• Identify and recommend process improvements and best practices to enhance product delivery efficiency.
• Promote a culture of collaboration and operational excellence within the team.
• Share best practices and emerging technologies to drive continuous improvement.
• Foster strong relationships with stakeholders, clients, and cross-functional teams to ensure successful delivery outcomes.
• Support operational management and change readiness activities throughout the product lifecycle.

Required Qualifications, Capabilities, and Skills

• Formal training or certification on Product Delivery concepts and 3+ years applied experience
• Hands on experience in product management, technology delivery, or a related domain (messaging, streaming, or integration).
• Demonstrated ability to execute operational management and change readiness activities.
• Experience with product deployment processes in a technology environment.
• Proven ability to support product delivery in a technology-focused setting.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication skills for effective stakeholder management.
• Familiarity with messaging and streaming technologies such as IBM MQ, RabbitMQ, Kafka, or similar platforms.
• Experience collaborating with cross-functional teams.
• Ability to identify and address delivery risks and blockers.
• Proficiency in using Jira and resource capacity tools for planning and tracking.

Preferred Qualifications, Capabilities, and Skills

• Support modernization initiatives or cloud-native messaging solutions.
• Drive process optimization opportunities and continuous improvement.
• Work in Agile or cross-functional delivery teams.
• Understand risk, control, and compliance in a regulated environment.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.