The Role
Deliver product training, workshops, webinars, and consulting for Allplan BIM software. Support pre-sales through demonstrations, customer meetings, trade fairs, and pilot projects. Advise AEC customers on BIM workflows, implementation, process optimization, and troubleshooting. Translate customer feedback for product teams, create training materials using AI tools, validate Statements of Work, and support enterprise customers across Europe with occasional DACH travel.
Summary Generated by Built In
Senior Product Consultant (m/f/d)
ALLPLAN is a global provider of BIM design software for the AEC industry. True to our "Design to Build" claim, we cover the entire process from the first concept to final detailed design for the construction site and for prefabrication. Allplan users create deliverables of the highest quality and level of detail thanks to lean workflows. ALLPLAN offers powerful integrated cloud technology to support interdisciplinary collaboration on building and civil engineering projects. Around the world over 600 dedicated employees continue to write the ALLPLAN success story. Headquartered in Munich, Germany, ALLPLAN is part of the Nemetschek Group which is a pioneer for digital transformation in the construction sector.
Key Responsibilities
- Deliver high-quality product trainings, workshops, webinars, and consulting sessions - both online and on-site.
- Support pre-sales activities through product presentations, customer meetings, trade fairs, pilot projects, and technical demonstrations.
- Advise customers on BIM workflows, implementation, process optimization, and technical troubleshooting.
- Translate customer needs into structured feedback for Product Management and Development, contributing directly to product improvement.
- Create engaging training and consulting materials using modern AI tools for content creation, presentation design, video editing, and AEC model analysis.
- Review and technically validate Statements of Work (SOWs) within your area of responsibility.
- Share knowledge internally and help maintain high quality standards across training and consulting content.
- Occasionally support enterprise customers across Europe and travel within the DACH region when needed.
Requirements
- You hold a degree in Civil Engineering, Architecture, Computer Science, or a comparable qualification with a strong AEC and software background.
- You bring solid practical experience with Allplan.
- You have a strong understanding of AEC processes and BIM workflows, including design, planning, coordination, and implementation.
- You have experience delivering training sessions, workshops, seminars, or webinars for AEC and/or software users.
- You enjoy consulting customers, understanding their challenges, and finding practical, technically sound solutions.
- You are comfortable collaborating with cross-functional teams, including Sales, Product Management, Development, and Marketing.
- You communicate confidently and clearly in both German and English.
- You are willing to travel occasionally within the DACH region.
- Ideally, you have gained Allplan experience in real customer projects, implementation projects, or consulting environments.
#Allplan
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Skills Required
- Degree in Civil Engineering, Architecture, Computer Science, or a comparable qualification with a strong AEC and software background
- Solid practical experience with Allplan
- Strong understanding of AEC processes and BIM workflows, including design, planning, coordination, and implementation
- Experience delivering training sessions, workshops, seminars, or webinars for AEC and/or software users
- Ability to consult with customers and develop practical, technically sound solutions
- Ability to collaborate with Sales, Product Management, Development, and Marketing
- Confident and clear communication in German and English
- Willingness to travel occasionally within the DACH region
- Allplan experience in real customer projects, implementation projects, or consulting environments
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The Company
What We Do
Global design and BIM software leader serving 650,000+ professionals in the architecture, landscape and entertainment industries. Since 1985, we’ve been committed to helping designers capture inspiration and nurture innovation to bring their visions to life. Our software is a one-platform solution for designers to build data-rich, visual models without sacrificing the design process, while collaborating with on- and offsite teams throughout the project lifecycle. View employment opportunities on our jobs board: http://www.vectorworks.net/company/careers
