Senior Product Compliance Manager - KYC & Onboarding

Posted Yesterday
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London, Greater London, England, GBR
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Owns global KYC compliance controls across Wise’s product organization, partnering with product and engineering teams to design, deploy, test, and improve financial crime controls. The role drives remediation, automation, customer experience improvements, regulatory reviews, control assessments, data analysis, and project implementation while balancing compliance requirements with scalable product delivery.
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Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Our Product Compliance & Risk (“PC&R”) team sits at the centre of Wise’s product development function, supporting our cross-functional teams in delivering exceptional financial products for our customers while ensuring they’re compliant by design. 

We’re seeking a highly motivated, customer-centric and proactive individual to join the Wise Global FinCrime PC&R team, to work across our Product and Compliance teams to take our Global KYC program to the next level for consumers and businesses. This individual will work closely with our Global KYC product team to ensure our controls strike the right balance for our customers and our compliance requirements to onboard customers.

This role works side-by-side with our Product teams in order to:

  • Focus on new products and features to ensure that scalable and compliant MVPs can be brought quickly to market.

  • Remediate issues identified with existing products and features to ensure that they remain compliant and scalable.

Your mission:

  • Ownership of PC&R’s support in the design, development and deployment of KYC controls for all of our global customers.

  • Identify and drive enhancements that could improve our customer experience, unlock growth, and improve our operational processes

  • Use data to define the effectiveness of controls and support the implementation of an ongoing testing program

  • Work with and support our product teams to implement and prioritise control improvements to strengthen our program while finding ways to create efficiencies

  • As improvements are identified in audits or by third parties define project plans and facilitate their implementation

  • Perform periodic reviews to ensure our controls remain complaint- reviewing changing regulations and industry guidance

  • Contribute to the mapping and assessment of controls as part of the annual financial crime risk assessment

A bit about you

We are looking for someone passionate about payments, fintech and compliance risk management and with an eye on the future. You should have:

  • Minimum 7 years experience working within AML, with particular focus on KYC controls and advisory at a global level

  • CAMS, ICA or equivalent certification desirable

  • Experience collaborating with product and engineering teams to develop KYC and/or financial crime controls

  • Experience in automation of financial crime controls

  • Strong data analytics skills

  • Clear communication, project coordination, and management skills.

  • Wisdom, a world view and talent for thinking outside the box

  • Professionalism and high integrity

  • You understand the importance of providing clear rationales for teams and excel in doing so.

  • You anticipate roadblocks, are resilient and not easily disheartened

  • Willingness to challenge teams and themselves on how to best serve our customers, while keeping processes robust and compliant

  • Willingness to travel as required

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • Minimum 7 years of experience in AML, particularly KYC controls and global advisory
  • Experience collaborating with product and engineering teams to develop KYC or financial crime controls
  • Experience automating financial crime controls
  • Strong data analytics skills
  • Clear communication, project coordination, and management skills
  • CAMS, ICA, or equivalent certification
  • Willingness to travel as required

What the Team is Saying

Wise Compensation & Benefits Highlights

  • Equity Value & Accessibility — Share-based compensation is a standard element of pay and is presented as a meaningful part of total rewards. RSU grants accompany offers in many roles, adding long-term value beyond base salary.
  • Leave & Time Off Breadth — Paid time off is presented as generous in multiple locations, with US policies listing high PTO totals. Time away from work sits alongside office perks as a core strength of the overall package.
  • Healthcare Strength — Health insurance is emphasized in benefits materials and is regarded as a solid component of total rewards. Medical, dental, and vision coverage are commonly included and viewed positively.

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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