Senior Product Communications Manager - Pricing & Promotions

Job Description

We are seeking a creative and data-driven Product Communications Manager to specialise in Pricing & Promotions. Wise has a unique pricing approach which is core to our Mission, where we always seek to deliver the cheapest fees possible for customers. We actively reduce our costs whenever we can to pass the savings back to customers in cheaper fees.
The ideal candidate will be passionate about making the complicated sound simple, and producing communications that make customers feel great about using Wise. They will be extremely data-driven, and have a deep understanding of how to create engaging and effective content. In this role, you’ll be responsible for designing comms across multiple platforms that will reach millions of customers around the world.

Your mission
At Wise, we’re here to make the world’s money work. Over ten years ago we changed how the world moves its money. But that was just the start. Making money do more, for more people, in more places is next. Helping people get their money to where they need it and use it how they want to. 

A key part of that mission is raising awareness about our pricing. As part of the Product Communications team you’ll work with our Pricing team, Creative team, and CRM team, to design communications that help deliver key messages about our fees. 

What you’ll be doing: 

• You’ll work closely with the Pricing team to understand the impact pricing has on our customers, and commercials

• You’ll define data-driven communications strategies

• You’ll work with a talented and diverse team to create visually appealing communications

• You’ll build relationships with stakeholders, follow-up on performance and insights to learn how we can iterate to have more impact

• You’ll convey ideas and beliefs with imagination and conviction, using creativity to challenge assumptions and ask ‘what if’

• Living and breathing what competitors are doing in the space – and bringing a strong point-of-view on what Wise should be doing to cut through and deliver best-in-class communications

This role will give you the opportunity to:, 

• Be impactful: This is a key growth area for Wise, we’re only at the beginning of this journey and the sky's the limit. This role is a great opportunity to define how we talk about our pricing to customers 

• Be creative: You’ll use curiosity and creativity to challenge the status quo and deliver confident ideas, while always considering commercial impact. You’ll bring inspiration from everywhere, constantly striving to connect our brand to culture and the world’s our customers live in..

Qualifications

Experience:

• 5+ years of experience in a similar role. 

• Strong portfolio of high-impact pricing communication strategies 

• Passion for data and how it informs best-in-class communications 

• Proven experience in working with Product & CRM teams 

• Experience designing communications for multiple locales 

• Excellent attention to detail and organisational skills.

• Ability to work under tight deadlines and manage multiple projects simultaneously.

• Strong communication and stakeholder management skills.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.