Join Trust and Security, where your work helps protect customers and drives innovation in fraud risk management. You’ll be part of a collaborative team where your contributions make a real impact.
As a Senior Product Associate in Identity, you play a critical role in developing and delivering identity solutions, including identity verification, identity lifecycle management, and digital identity externalization. You work cross-functionally with technology, design, and business partners to launch products that strengthen trust and improve customer experiences.
Job responsibilities- Assist in developing and delivering identity product features by gathering requirements and writing user stories
- Support backlog management by organizing, refining, and prioritizing work with the team
- Coordinate with engineering, design, and business partners to implement features and resolve issues
- Track delivery progress, surface risks, and escalate blockers to maintain momentum
- Conduct market, user, and competitor research to inform product decisions
- Analyze data, feedback, and outcomes to identify improvement opportunities and guide iteration
- Prepare product documentation and provide clear status updates to stakeholders and team members
- Stay current on digital identity trends, standards, and best practices, and seek feedback to grow product skills
- Minimum 3 years of experience in product management, business analysis, or related technology roles
- Experience working in cross-functional teams with technology and business partners
- Foundational knowledge of identity, data, security, or digital products
- Demonstrated organizational and problem-solving skills in a delivery environment
- Excellent written and verbal communication skills
- Bachelor’s degree
- Familiarity with technology products or financial services
- Exposure to digital identity standards and best practices
- Experience creating clear product documentation for cross-functional audiences
- Experience using data and user feedback to guide product improvements
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting
About UsChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.Skills Required
- Minimum 3 years of experience in product management, business analysis, or related technology roles
- Experience working in cross-functional teams with technology and business partners
- Foundational knowledge of identity, data, security, or digital products
- Demonstrated organizational and problem-solving skills in a delivery environment
- Excellent written and verbal communication skills
- Bachelor's degree
- Authorization to work for any employer in the US (no immigration sponsorship provided)
- Familiarity with technology products or financial services
- Exposure to digital identity standards and best practices
- Experience creating clear product documentation for cross-functional audiences
- Experience using data and user feedback to guide product improvements
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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