Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
Job Summary
As a Senior Product Associate in Global Security, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Collaborate with internal Technology teams and Product Owners to design, develop, manage, configure, and maintain diverse security testing platforms and environments. These platforms will support networked and serial communication devices, such as surveillance cameras, network-connected alarm panels and readers, corporate and consumer security applications, and microcontroller‑based devices.
Assist in managing multi-million dollar projects through delivery in support of major Technical Security initiatives across the firm.
Support the Product Owners with compliance and audit tasks such as maintaining key performance indicators (KPIs) and providing evidence of control completion.
Work with internal training partners to guide updates to job aids and operating procedures, collect and analyze metrics, and prepare technical documentation.
Deliver clear, executive‑ready presentations and live demonstrations to senior leaders.
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
- Exceptional written and verbal communication; strong presentation skills
- Ability to build and maintain effective relationships with team members, cross‑LOB stakeholders, and external vendors
- Aptitude to multitask and quickly learn new software, hardware, and processes; high integrity and dependability; ability to work autonomously in ambiguous, high‑pressure environments
Self‑starter who seeks guidance as needed and follows through with questions. S
ound decision‑making and intellectual curiosity to pursue solutions
- 2+ years of experience in Technical Security, project management, or product management
- Strong experience with Microsoft Office Suite and Microsoft Project (or similar tools)
- On‑site, Monday–Friday, 8:00 a.m.–5:00 p.m., with occasional after‑hours support as needed
Preferred qualifications, capabilities and skills
- Knowledge of physical security systems (access control, CCTV, intrusion detection) and basic IT networking/infrastructure design
- Experience implementing physical, technical, and administrative controls
- Bachelor’s degree (or equivalent experience) in Computer Science, Engineering, or a related field
- Experience in information security or technology controls
- Basic proficiency with SQL or similar query languages
- Basic knowledge of Agile software development methodologies
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Exceptional written and verbal communication; strong presentation skills
- Ability to build and maintain effective relationships with team members, cross‑LOB stakeholders, and external vendors
- Aptitude to multitask and quickly learn new software, hardware, and processes; ability to work autonomously in ambiguous, high‑pressure environments
- Self‑starter with sound decision‑making and intellectual curiosity
- 2+ years of experience in Technical Security, project management, or product management
- Strong experience with Microsoft Office Suite and Microsoft Project (or similar tools)
- On‑site, Monday‑Friday, 8:00 a.m.-5:00 p.m., with occasional after‑hours support as needed
- Knowledge of physical security systems (access control, CCTV, intrusion detection) and basic IT networking/infrastructure design
- Experience implementing physical, technical, and administrative controls
- Bachelor's degree (or equivalent experience) in Computer Science, Engineering, or a related field
- Experience in information security or technology controls
- Basic proficiency with SQL or similar query languages
- Basic knowledge of Agile software development methodologies
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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