Senior Product Associate - Connected Banking

Job Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in the Connected Banking team, you'll drive product innovation and improvement using user research and customer feedback. Collaborate with cross-functional teams to execute a dynamic roadmap and deliver robust features. Your strong communication and analytical skills will help maintain JPMorgan Chase's leadership in the evolving tech landscape, while your passion for digital channels fosters collaboration with stakeholders.
Job responsibilities

• Identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Consider and plan for upstream and downstream implications of new product features on the overall product experience.
• Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Analyze, track, and evaluate product metrics including work to time, cost, and quality targets across the product development life cycle.
• Write the requirements, epics, and user stories to support product development.

Required qualifications, capabilities, and skills

• 3+ years of experience in product management or a relevant domain.
• 3+ years of experience in agile product delivery and/or business analysis, including enterprise business requirements.
• Proficient in the product development life cycle.
• Strong ability to collaborate with cross-functional teams to achieve business results.
• Effective at prioritizing and managing multiple initiatives simultaneously.
• Customer-focused with the ability to translate insights into action.
• Bachelor's degree required.

Preferred qualifications, capabilities, and skills

• Detail-oriented and proactive in problem-solving, ensuring high accuracy.
• Strong interpersonal skills for effective collaboration with cross-functional teams.
• Proven ability to prioritize and manage multiple initiatives simultaneously.
• Customer-focused with excellent communication skills and the ability to translate insights into action.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.