Senior Product Analyst

Posted 2 Hours Ago
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Austin, TX, USA
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Lead analytics for North American Risk, Controls, and KYC. Optimize and launch KYC/controls, run remediation campaigns, build controls data infrastructure (dbt/Snowflake), reduce onboarding risk, and define KPIs while partnering with Product, Compliance, and Engineering.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking for a Senior Product Analyst to join the North America Squad in Austin.

The North American market is Wise's biggest opportunity, but it also presents our most complex regulatory and operational landscape. To scale 10x, we must balance product growth with airtight compliance and risk management.

The Role:

You will be the analytical anchor for North American Risk, Controls, and KYC/verification efforts. Your focus will be on optimizing controls, enhancing KYC processes, launching new automations, managing remediation, and reducing onboarding risk. You will shape our strategy and design data infrastructure to ensure safe, compliant, and frictionless customer onboarding. Partnering with Product, Compliance, and Engineering, you'll navigate the complex US and Canadian regulatory landscape.

Qualifications

What you’ll be doing:

  • Optimize & Launch North American KYC & Controls: You will analyze, refine, and implement new KYC and Controls for US and Canadian customers. Partnering with Product, Compliance, Operations, and Engineering teams, you will balance customer experience with robust financial crime prevention, enhancing efficiency and ensuring we stay ahead of emerging risks.

  • Execute Remediation & Repapering Campaigns: You will lead critical remediation campaigns and repapering efforts designed to uplift KYC standards for existing North American customers. This will involve cross-functional partnership with Compliance, Operations, and Product teams to manage these initiatives from strategy through to execution, ensuring compliance and enhancing the integrity of our customer base.

  • Architect Regional Controls Data & Infrastructure: You will build and maintain the robust, scalable infrastructure for our North American controls and KYC initiatives (with dBT/ Snowflake). You will partner with Engineering and cross-regional data teams to enable advanced analytics and automation, moving towards automated decision-making.

  • Reduce North American Onboarding Risk: You will strategically identify and implement solutions to reduce onboarding risk across US and Canadian markets, working hand-in-hand with Product, Compliance, and Banking teams. You will analyze where we need to tighten controls to stop bad actors at the gate, contributing to a safer and more compliant ecosystem.

  • Drive Strategy with Data & KPIs: You will lead the setting of Controls and KYC KPIs for the North American market, collaborating with Product and Compliance stakeholders. You will challenge Product and Compliance teams if a control is ineffective or if a product launch carries unmeasured risk, leveraging data to derive actionable insights and enable stakeholders to self-serve information.

Additional Information

What you’ll bring:

  • Technical Skills: 2+ years experience in analytical roles. You are proficient with SQL and know your way around data pipeline management tools such as Snowflake, dbt, Git, Airflow, and Python. All analysts at Wise are expected to be full-stack and comfortable owning analytics from ingestion to insights.

  • Risk/Fincrime Domain Knowledge: You have specific experience managing trade-off between risk and growth. You understand how to detect unusual patterns of usage.

  • Strategic Thinking: You can look at a complex web of requirements and constraints and identify the most critical data points needed to solve a problem. You prioritize the "must-haves" that keep the business running.

  • Influence: You are comfortable explaining complex data to non-technical stakeholders (e.g., Product Compliance, External Partners). You can articulate why a specific risk model is performing the way it is and build conviction on the next steps.

  • Ownership: You are solution-oriented and able to own projects from start to finish. You proactively identify bottlenecks in our risk controls and drive the remediation process.

Nice to have but not essential:

  • Experience working with US Partner Banks or Banking-as-a-Service (BaaS) models.

  • Familiarity with verification/ KYC, and controls space.

  • Familiarity with US payment rails (ACH, Wires, RTP) and their specific fraud profiles.

  • Experience in a high-growth Fintech environment.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • 2+ years experience in analytical roles
  • Proficiency with SQL
  • Experience with Snowflake
  • Experience with dbt
  • Experience with Git
  • Experience with Airflow
  • Experience with Python
  • Full-stack analytics ownership from ingestion to insights
  • Risk/financial crime (Fincrime) domain knowledge
  • Ability to set strategy and KPIs and drive decisions with data
  • Strong stakeholder influence and communication skills
  • Ownership mindset; able to run projects end-to-end
  • Experience working with US Partner Banks or Banking-as-a-Service (BaaS) models
  • Familiarity with verification/KYC and controls space
  • Familiarity with US payment rails (ACH, Wires, RTP) and fraud profiles
  • Experience in a high-growth Fintech environment

What the Team is Saying

Surendra
Smrithi
Pavan
Jennifer
Lindsay
Lauren

Wise Compensation & Benefits Highlights

  • Leave & Time Off Breadth Global minimum of 33 paid days off (36 in U.S. hubs) plus a 6‑week paid sabbatical every four years and extras like volunteer or “Me” days indicate substantial time‑off depth.
  • Parental & Family Support A global minimum of 18 weeks fully paid parental leave for birth or adoption after one year, along with adoption and fertility support, underscores robust family support.
  • Flexible Benefits Work‑from‑anywhere up to 90 days per year after six months and flexible working principles provide notable geographic mobility and scheduling latitude.

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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