Senior Product Analyst

Posted 5 Days Ago
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Lower Hutt, Wellington
In-Office
Senior level
HR Tech • Software
The Role
The Senior Product Analyst will leverage data to shape product strategy, drive decisions, improve customer experiences, and define KPIs.
Summary Generated by Built In

A bit about Smartly

We exist to make it simpler for Kiwi businesses to look after their people. We’re known as the simple way to sort your payroll for over 20,000 businesses. Our slick software combined with our awesome support team help businesses pay their people on time, accurately and in line with legislation.

We wholeheartedly believe that if you put your people first, everyone wins. Great employees and great employee relationships are still one of the most valuable things a business can have. Look after them, and success, however you measure it, gets easier. Your people win, your customers win, you win.

What we’re looking for

A strategic and commercially-minded Senior Product Analyst who’s passionate about using data to shape great product decisions. You’ll be someone who:

  • Turns complex data into clear, actionable product insights
  • Works cross-functionally to align goals and bring clarity to decision-making
  • Thinks big-picture while being grounded in customer needs and commercial outcomes

What does the job involve?

You’ll work at the intersection of product, data, and business strategy — helping us build better experiences for our customers. You’ll:

  • Lead analysis that drives product roadmap and investment decisions
  • Use data to validate customer problems, test hypotheses, and measure impact
  • Partner with product managers, designers, and engineers to improve user outcomes
  • Own product performance reporting and contribute to go-to-market planning
  • Help define KPIs and success metrics across the product lifecycle
  • Bring a continuous improvement lens to how we measure and learn

What you’ll need to bring

  • Strong experience in strategic product analysis, ideally in a SaaS or tech business
  • A collaborative and commercial mindset – comfortable influencing across the business
  • Confidence in communicating insights clearly to technical and non-technical stakeholder

What you’ll get

  • Flexible working – opportunity to work from home and offices in Auckland & Wellington
  • Health, Life, Trauma and Income Protection Insurance
  • Conveniently located right next to the Lower Hutt shopping mall
  • Awesome company-wide culture – we love a massive morning tea, an epic work party, and the random rolling lunch. We are also passionate about our people and seeing them thrive.

Apply now

Please submit your Cover Letter & CV by clicking the Apply button.

Applications close 31st October 2025.

Top Skills

Data Analysis
SaaS
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The Company
HQ: Wellington
0 Employees

What We Do

From setting up new employees, to managing all their information, to sorting their pay and timesheets, Smartly lets you do it all in one place, cutting down your workload and freeing up your headspace.
We have been making it simple for Kiwi businesses since 2004, automating payroll calculations accurately, on time, and in line with legislation, saving you time and stress. Plus, now with our People Management add-on you can manage all your payroll and people admin in one place.

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