Senior Product Analyst

About the role

As a Senior Product Data Analyst, you’ll play a key role in Treatwell’s Analytics function, with a focus on supporting the Product domain across our 13 markets.

You’ll be joining a growing product analytics discipline, helping to embed best-in-class experimentation practices and scale our approach to data-informed product development. You will be the only Product Analyst, this is a senior role with the chance to influence how we evolve product analytics across the company.

Beyond your core work with Product, you’ll help raise the bar across the wider analytics team by mentoring others on experimentation frameworks and best practices. Acting as an educator, coach, and evangelist, you’ll empower teams to run unbiased A/B tests, choose the right methodologies for learning, and make confident, data-led product decisions. You'll also lead on opportunity sizing for new product initiatives, collaborating closely with Commercial Finance to ensure strategic alignment.

You’ll own the full test-and-learn programme - designing the methodology, improving tooling where needed, and leading experiment analysis. You’ll also collaborate closely with Product, Engineering, and Finance to prioritise high-impact projects and ensure behavioural insights directly inform product strategy.

We work in a Kanban-style setup, with regular backlog reviews where you’ll pitch ideas, prioritise them with stakeholders, and lead delivery in a cross-functional team.This is a high-impact, hands-on role for someone who thrives in a fast-moving environment and enjoys driving excellence in product analytics across the organisation.

You will be responsible for:

• Design and lead a robust test-and-learn programme, including experimentation strategy, tooling, and rigorous A/B test analysis.
• Evangelise experimentation best practices across the business and train cross-functional teams in product analytics.
• Guide and support Product Engineering in the orchestration and implementation of product tracking in Mixpanel - ensuring best practices are followed and that tracking is consistent and insightful.
• Deliver clear, actionable behavioural insights to drive product and business outcomes.
• Partner with Commercial Finance to size opportunities and assess the potential impact of new product initiatives.
• Translate business challenges into analytical questions and data needs.
• Present findings and recommendations clearly to senior stakeholders.

About you:  

• Proven experience in a product analytics role, ideally within a two-sided marketplace.
• Deep expertise in A/B testing, experimentation design, and causal inference.
• Experience with A/B testing platforms - ideally GrowthBook.
• Extensive Mixpanel experience, including event design, orchestration, and implementation via a Customer Data Platform.
• Proficient in SQL (Redshift environment) and Python or R.
• Strong statistical knowledge and experience applying it in real-world product contexts.
• Experience with Looker or similar data visualisation tools.
• Familiar with opportunity sizing, forecasting product impact, and collaborating closely with Finance teams.
• Confident communicator who can simplify complex ideas and influence decision-makers.
• Passionate about fostering a data-driven culture and levelling up others through coaching and knowledge sharing.
• A STEM or quantitative degree is a plus
• Available to work in a hybrid way in our London office (3 days in the office, 2 days from home)

About Treatwell

Hi, we’re Treatwell. Nice to meet you.

We’re a team of 700 passionate and brilliantly talented people across Europe. We’re the industry’s smartest salon management software, all connected to Europe’s leading bookings platform, working with over 50,000 salon partners across 13 countries, processing over 8 million bookings every month. And….breathe.

But we’re not done yet. We’re on an exciting journey to digitally revolutionise the hair and beauty community.

If this excites you, we might just have the role for you.

We’ll treat you with:

• 28-days holiday, plus bank holidays
• Monthly £40 Treatwell vouchers so you can treat yourself too
• Benefits platform offering cycle to work scheme, high street discounts and other perks 
• Growth funds for you to develop and grow with your team
• Cycle to work scheme
• A beneficial pension scheme and enhanced parental pay & leave policy
• Mental health support through our partnership with Plumm
• All the tools / devices supplied to do the best job you can eg. laptop, monitor, keyboard etc