PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors.
As a Senior Product Analyst at PayZen, you will play a key role in defining success metrics, generating data-driven hypotheses, and delivering actionable insights for the product team. Your work will directly influence the product roadmap and strategic decisions, driving innovation and growth. We are looking for team members who are hungry to contribute to the growth of a product that’s helping every American by making healthcare affordable. This role will be based in our San Francisco office.
What you will do
- Provide analytical insights that drive the product strategy and roadmap
- Partner with product managers on sizing various product opportunities
- Provide regular updates on health of the product portfolio along with compelling consumer and product insights to the leadership team
- Define metrics for product flows and align cross-functional teams on the definitions of the metrics
- Collaborate with the product and data engineering teams to implement the logging requirements for the metrics
- Create dashboards on product performance for product managers and the leadership team
- Ensure consistency of metrics definition and quality of implementation across various dashboards
- Define an experimentation framework, platform and measurements for driving product experimentsHelp design and implement product experiments, and provide analysis of experiment results
- Maximize efficiency in a fast moving environment
What you will bring
- 4+ years of experience with product and business analytics in a fast paced environment
- 3+ years of experience with BI tools like Sigma BI, Tableau, Looker etc.
- A track record of successfully working with cross-functional teams like product, engineering and data to deliver compelling analytical insights that led to the growth of one or more products
- Prior experience in defining metrics logging requirements for the engineering team
- Strong experience in experimentation frameworks and platforms
- Expert in SQL and familiar with other scripting languages (Python, R, etc).
- Excellent oral and written communication skills
- Ability to collaborate well and build alignment with cross-functional team members
- Ability to bring clarity to an ambiguous problem
- Operate with a high sense of urgency required for a startup environment
Why PayZen?
- An opportunity to positively affect the lives of thousands of patients
- A flexible lifestyle that fits the modern work-life balanceA chance to join a high-growth company at an early stage
- Highly skilled co-workers with whom you can grow your skill set
- Be a part of a team that revolutionizes medical payments in ways never seen before
- The ability to impact company values and culture in a collaborative environment - we value all comments and suggestions
- Competitive pay and stock options
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What We Do
PayZen's embedded, AI-powered patient financing solutions drive a significant revenue lift for healthcare providers while improving patient affordability and satisfaction. Our platform automatically engages patients who need flexible payment options and offers them interest-free payment plans for up to 60 months tailored to their unique ability to pay. At the same time, we can pre-fund providers without recourse, eliminating bad debt and bringing A/R days to zero. Providers get a much higher patient payment rate and accelerated cash. Patients get affordable access to care and an intuitive payment experience. While we got our start in patient financing, PayZen's vision is broader than breaking large balances into monthly payments. We are building an integrated, data-driven platform that automates manual processes to holistically address the affordability needs of patients, resulting in an overall increase in revenue for providers. We have an amazing team, a big market and top tier investors. More importantly, our mission is our motivator: we are hyper-focused on making a dent in America's healthcare affordability crisis, improving the lives of patients and providers alike.
Why Work With Us
At PayZen, we are building an efficient and effective team of “A-players” with a big goal: transform access to healthcare. That requires intentionality around how we show up to work everyday. We’ve defined a set of values and a playbook called, The PayZen Way to keep us aligned, focused, and moving forward together.
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