Senior Product Analyst

| Cambridge, MA, USA | Remote
Employer Provided Salary: 75,000-90,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.Reporting to the Director, Product Analytics, this position will be focused on global product analytics. Candidates for this role must have experience in defining product strategies, building data flows, defining new metrics, owning product reporting and manipulating large sets of data to discover trends and make recommendations on product strategies. The role will work cross-functionally with multiple departments including executive leadership, product, marketing, engineering, and finance to support the design, implementation and continued optimization of multiple business needs.

The Sr. Analyst level position is expected to have a strong understanding of the OpenTable Product organization and ability to learn quickly. This position will have to be a strong communicator, have excellent project management skills, an analytical approach and be comfortable delivering results in ambiguity. Experience with product analytics, finance or any other analytics background preferred.

In this role, you will:

  • Sophisticated analytics to support product decisions
  • Make data-driven decisions: translate data sets into impactful insights, recommendations, dashboards, and reports for the product team
  • Build and maintain financial models, forecasts and dashboards for various business scenarios
  • Collaborate with product leads to align on product strategies
  • Own product data flows
  • Support and evaluate product features through sophisticated analytics
  • Evaluate and outline new product initiatives and opportunities through data
  • Prepare and present data analyses for different audiences
  • Collect feedback and handle flow of inbound ad hoc requests from the Product team
  • Improve product data flow and metric definition

Please apply if:

  • 2-4+ years of experience in analytics or product analytics
  • Experience with Snowflake or any other relational database
  • Strong SQL skills + Experience with design and development of ETL processes
  • Experience with user-facing analytics platforms: Tableau, Preset, MicroStrategy
  • Sophisticated Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
  • Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
  • High energy and contagious enthusiasm; willing to tackle tough projects
  • Strong verbal and written communication skills including detailing business processes, use cases, and business requirements
  • Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills

A few of the benefits you get at OpenTable:

  • Focus on mental health and well-being
  • Company paid therapy sessions through SpringHealth
  • Company paid subscription to HeadSpace
  • Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
  • Generous paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Health, dental & vision plans
  • 401k with company match
  • Focus on your career growth
  • Enriched learning and development opportunities
  • Leadership development
  • Access to thousands of on-demand e-learnings

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $75,000 - $90,000.

In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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More Information on OpenTable
OpenTable operates in the Food industry. The company is located in San Francisco, CA, Los Angeles, CA and Englewood, CO. OpenTable was founded in 1998. It has 1891 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Documented equal pay policy, Dedicated diversity and inclusion staff, Mandated unconscious bias training and Diversity employee resource groups. To see all 52 open jobs at OpenTable, click here.
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