Senior Product Analyst - Customer Reporting

Posted 11 Hours Ago
Be an Early Applicant
Tallinn, Harju maakond, EST
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Lead product analytics for Customer Reporting: define measurement frameworks, specify dashboards and data models, ensure reporting data quality and observability, support tax/regulatory reporting and withholding readiness, and partner with product, engineering, and compliance to turn ambiguous problems into actionable analysis and product decisions.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

THE ROLE

We are looking for a Senior Product Analyst to join Grow's Customer Reporting team in Tallinn.

Customer Reporting owns how we inform customers about holdings, performance, fees, statements, regulatory reports, and tax obligations across Grow products. The team's mission is to help customers understand how their money is performing with Wise, meet tax obligations easily and in line with domestic market norms, and support Wise in maintaining regulatory reporting obligations across markets.

This is an embedded product analytics role. You will partner with product, engineering, tax/regulatory, risk, compliance, and operations to turn a complex reporting domain into clear customer outcomes, measurable product work, and reliable data foundations.

What You Will Work On

Define the measurement framework for customer reporting across statements, tax reporting, holdings, performance, fees, and regulatory reports.

• Help bring global tax reporting in-house by supporting prioritization, data requirements, quality checks, and customer-impact measurement.

• Support withholding tax readiness and local tax authority integration work where market needs require it.

• Standardize how the team measures statement quality, reporting completeness, customer friction, operational reliability, and defects.

• Build or specify dashboards, data models, and monitoring that help the team spot reporting gaps before they affect customers.

• Partner with engineering on governed reporting data flows, ownership, SLAs, and controls.

• Translate ambiguous product, regulatory, and customer problems into practical analysis, decision options, and next steps.

What Success Looks Like

The team has clear metrics for whether Customer Reporting is helping customers understand their money and meet obligations.

• Product and engineering can prioritize reporting work using data on customer impact, operational risk, regulatory need, and effort.

• Reporting data flows are observable, trusted, and actionable for the team.

• Stakeholders understand tradeoffs because analysis is clear, caveated, and connected to the decision.
 

Qualifications

A Bit About You

You have strong SQL skills and can reason clearly about data grain, joins, windows, aggregation, and data modeling.

• You can turn ambiguous product questions into structured analysis and practical recommendations.

• You have good product intuition and care about customer outcomes, not only metrics and dashboards.

• You communicate clearly with product, engineering, risk, compliance, tax/regulatory, and operations partners.

• You notice data quality, completeness, and reliability issues, and you know when they matter for a customer-facing product.

• You are curious about regulated fintech domains such as statements, tax reporting, holdings, performance, fees, and customer trust.

Nice To Have

Experience in fintech, payments, investments, savings, regulated products, tax reporting, customer-facing reporting, dbt, Airflow, Snowflake, Python, or monitoring and controls for customer-facing data products.

 

Additional Information

For everyone, everywhere.

We are people building money without borders, without judgement or prejudice. We believe teams are strongest when they are diverse, equitable and inclusive.

We are proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it is like to work at Wise, visit Wise.Jobs.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • Strong SQL skills; ability to reason about data grain, joins, windows, aggregation, and data modeling
  • Translate ambiguous product, regulatory, and customer problems into structured analysis and practical recommendations
  • Product intuition with focus on customer outcomes over just metrics and dashboards
  • Clear communication with product, engineering, risk, compliance, tax/regulatory, and operations partners
  • Detect and assess data quality, completeness, and reliability issues affecting customer-facing products
  • Curiosity and domain interest in regulated fintech domains (statements, tax reporting, holdings, performance, fees, customer trust)
  • Experience in fintech, payments, investments, savings, regulated products, or tax reporting
  • Familiarity with dbt, Airflow, Snowflake, or Python
  • Experience with monitoring and controls for customer-facing data products

What the Team is Saying

Surendra
Smrithi
Pavan
Jennifer
Lindsay
Lauren

Wise Compensation & Benefits Highlights

  • Equity Value & Accessibility Equity is granted to all employees via time‑based RSUs/stock awards, aligning staff with company performance. This broad accessibility makes ownership a core part of total rewards.
  • Leave & Time Off Breadth Policies include a global minimum of 33–36 paid days off and a paid six‑week sabbatical after four years with a cash stipend. The sabbatical is positioned as a standard milestone benefit in addition to annual leave.
  • Parental & Family Support Wise commits to a minimum of 18 weeks’ fully paid parental leave for birth or adoption across many offices. Eligibility rules and tenure may apply by location while maintaining a companywide minimum standard.

Wise Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
Company Office Image
Brussels
Company Office Image
Austin
Company Office Image
Budapest
Company Office Image
Hydrabad
Company Office Image
Kuala Lumpur
Company Office Image
London
Company Office Image
New York
Company Office Image
São Paulo
Company Office Image
Singapore
Company Office Image
Tallinn
Company Office Image
Tokyo
Learn more

Similar Jobs

Wise Logo Wise

Sales Manager

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
Tallinn, Harju maakond, EST
9000 Employees

Wise Logo Wise

Finance Business Partner - Servicing

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
Tallinn, Harju maakond, EST
9000 Employees

Wise Logo Wise

Software Engineer

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
Tallinn, Harju maakond, EST
9000 Employees
85K-108K Annually

Wise Logo Wise

WFM Operations Partner Lead

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
Tallinn, Harju maakond, EST
9000 Employees
41K-54K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account