Senior Procurement & Operations Manager

Posted Yesterday
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Hiring Remotely in Nairobi, KEN
Remote
Senior level
Healthtech • Social Impact • Telehealth
The Role
Lead end-to-end procurement, supplier management, assets, facilities, and operations across multiple medical centres. Build procurement strategy and governance, drive supplier performance and cost savings, oversee asset lifecycle and maintenance, strengthen inventory controls and compliance, manage budgets, and lead a procurement and facilities team to support expansion and operational excellence.
Summary Generated by Built In

About Penda Health

Penda Health is an award-winning, innovative healthcare company dedicated to delivering high-quality, compassionate, and trustworthy care to every patient we serve. Our vision is for everyone in Africa to have healthcare they can trust — care that is accessible, reliable, and centred on people.

Today, our team of 500+ passionate professionals proudly operates 20 Medical Centres across Nairobi, Kiambu, and Kajiado Counties, offering a wide range of outpatient and diagnostic services.

At Penda, our culture is built on a place where our people grow, our patients feel valued, and our communities thrive — because we're Here When It Matters.

About the Role

We're looking for a Senior Procurement & Operations Manager to lead procurement, asset, facilities, and operational functions across Penda Health. You'll drive supplier performance and operational excellence, keep our clinical and corporate sites running efficiently, and strengthen the controls and accountability that let us scale safely. This is a senior leadership role balancing cost, risk, resilience, and service delivery — with two direct reports (Procurement Officers and the Assets & Facilities Manager) and real influence over how the organization sources, spends, and operates.

What You'll Do

1. Procurement Strategy & Governance
Lead end-to-end procurement operations — from medical equipment and pharmaceuticals to services and operational supplies — ensuring compliance, value for money, and uninterrupted supply. Build procurement strategies, governance frameworks, and sourcing approaches that optimize cost and quality. Lead strategic supplier negotiations, set procurement KPIs, and use market intelligence and analytics to drive continuous improvement.

2. Supplier & Vendor Management
Own supplier selection, strategic partnerships, contract awards, and vendor consolidation decisions. Monitor vendor performance, resolve escalations, and identify opportunities for stronger, more consolidated supplier relationships.

3. Operations, Assets & Facilities
Provide oversight of asset lifecycle management, facilities operations, and infrastructure projects across all sites, ensuring they're safe, compliant, and ready to support high-quality care. Drive asset optimization, maintenance programs, and capital planning.

4. Operational Controls & Financial Stewardship
Partner with the warehouse team to strengthen inventory governance and risk management. Manage budgets under your docket, lead procurement savings initiatives, and ensure audit readiness and regulatory compliance. Proactively manage procurement, supplier, infrastructure, and operational risks.

5. Leadership & Continuous Improvement
Lead, coach, and develop high-performing procurement and infrastructure teams. Support medical centre expansion initiatives and cross-functional operational excellence programs. Partner with clinical, finance, and operations leaders to align priorities and influence resource allocation decisions.

What You Bring

  • Bachelor's degree in Procurement, Supply Chain Management, Business Administration, Operations Management, or a related field
  • Professional procurement qualification (CIPS, KISM, CPSP-K, or equivalent)
  • 7+ years of progressive experience in procurement, supply chain, operations, or facilities/asset management, including at least 4 years in a senior management or leadership role
  • Proven experience leading multidisciplinary teams
  • Strong strategic procurement and supplier management skills
  • Experience across operations, asset, and facilities management
  • Solid grounding in financial and risk management
  • Strong leadership, stakeholder management, and change management ability
  • A results-driven, accountable, continuous-improvement mindset

What Success Looks Like

Procurement cost optimization, supplier performance, procurement efficiency, contract and policy compliance, inventory availability, asset management effectiveness and lifecycle management, facilities performance, team performance and capability, internal customer satisfaction, and budget management.
How to Apply

Interested candidates should apply through this posting with an updated CV outlining relevant experience.

Skills Required

  • Bachelor's degree in Procurement, Supply Chain Management, Business Administration, Operations Management, or related field
  • Professional procurement qualification (CIPS, KISM, CPSP-K, or equivalent)
  • 7+ years progressive experience in procurement, supply chain, operations, or facilities/asset management
  • At least 4 years in a senior management or leadership role
  • Proven experience leading multidisciplinary teams
  • Strong strategic procurement and supplier management skills
  • Experience across operations, asset, and facilities management
  • Solid grounding in financial and risk management
  • Strong leadership, stakeholder management, and change management ability
  • Results-driven, accountable, continuous-improvement mindset
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The Company
655 Employees
Year Founded: 2012

What We Do

Founded in 2012, Penda Health is a primary and urgent care chain in Kenya dedicated to delivering high-quality, affordable, and patient-centered healthcare. Serving primarily lower-income families in Nairobi, Kiambu, and Kajiado counties, the company operates a network of outpatient medical centers and provides on-demand telemedicine services to improve health outcomes across communities.

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