WHO YOU’LL WORK WITH
The Digital Process Optimization (DPO) Team under Nike Consumer, Product, Brand, & Marketplace (CPBM) Operations transforms operational processes through innovative digital solutions. In the Senior, Process Optimization role, you will partner with cross-functional teams to design, implement, and optimize process automation and workflow solutions. Reporting to the DPO Senior Manager, you will collaborate with global product creation, CPBM Operations, software engineering, program management, and data governance teams to deliver impactful solutions that drive productivity, foster collaboration, and enable data-driven decision-making.
WHO WE ARE LOOKING FOR
The DPO Team is seeking someone who thrives in a dynamic environment, with a passion for operational excellence and a strong background in software product development. This individual will have a proven track record of engaging with users to deeply understand their needs and deliver sustainable digital solutions that drive productivity, foster collaboration, and enable data-driven decision-making. In this role, you will act as both a strategic problem solver and an operator, partnering closely with cross-functional teams to design, implement, and optimize process automation and advanced workflow solutions. You will contribute to creating scalable, collaborative, and impactful solutions that enable operational excellence and enterprise-wide alignment.
- 5+ years of experience in Digital Transformation, Business Management Consulting, Product Management, or a related field.
- Bachelor’s degree or equivalent combination of education, experience, or training.
- Demonstrated expertise in configuration, customization, and implementation of SaaS applications like RPA or Workflow systems.
- Lean or Six Sigma Certification (preferred)
- Experience working cross-functionally to influence decisions and drive change at scale
- Exceptional leadership, communication, and interpersonal skills
- Ability to communicate effectively across technical and non-technical stakeholders and with global and geo stakeholders
WHAT YOU’LL WORK ON
As a Digital Process Optimization Manager, you will oversee the product lifecycle of process automation and workflow solutions, from discovery through concept, testing, launch, and maturity. Your responsibilities will include:
- Leading the design, build, and delivery of process automation and workflow solutions using Automation Anywhere and Pega ecosystems.
- Collaborating with teams to translate the needs of CPBM into user-centric digital experiences.
- Ensuring timely delivery of high-impact features while prioritizing user sentiment and measurable value drops.
- Conducting qualitative and quantitative research to inform solution design and prototyping with end users.
- Developing, testing, and deploying sustainable, interim solutions leveraging LCNC, RPA, and advanced workflows.
- Owning the product roadmap and managing complex solution lifecycles, including requirements gathering, build, testing, launch, and ongoing production support.
- Establishing best practices and scalable processes to maximize the impact of delivered solutions.
- Reporting progress and managing your backlog within an Agile methodology to ensure consistent, high-quality delivery.
We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.
Nike Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nike and has not been reviewed or approved by Nike.
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Retirement Support — A 401(k) with a company match is complemented by options such as a Mega Backdoor Roth and deferred compensation for eligible earners. Financial coaching and structured savings programs support long-term financial security.
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Equity Value & Accessibility — An Employee Stock Purchase Plan with a stock discount sits alongside broad-based equity vehicles like RSUs and non-qualified stock options. These avenues expand wealth-building opportunities beyond base pay.
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Parental & Family Support — Paid parental leave includes maternity and paternity time, recently expanded in the U.S. to 16 weeks and extended to part-time retail teammates. Additional supports include childcare assistance at select locations and family-building benefits such as fertility, surrogacy, and adoption.
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What We Do
At NIKE, Inc., we innovate to serve athletes*. Every teammate - from coder to creator - plays a role in making these athletes’ dreams real. Our tech, data, and digital teams push limits every day, building the future of sport and the tools that drive it. Here, curiosity is fuel. Innovation is the game plan. Different perspectives keep us on the offense. You’ll solve challenges worth tackling, grow fast and belong to a team that backs you to do the right thing. Bring your drive. Bring your bold. Let’s move the world, together. Take your first step at nike.com/careers * If you have a body, you’re an athlete.
Why Work With Us
At NIKE, Inc., your dedication fuels the future of sport. There is a sense of pride that comes from representing an iconic brand and shaping its future. Here, we treat every day as a new opportunity to push boundaries, ask tough questions and share whole-hearted convictions. We are a team – united by the belief that anything is possible.
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