- Requirements Gathering: Meet with stakeholders to document functional and technical needs.
- Data Analysis: Analyze metrics, budgets, and operational performance using SQL or Excel.
- Process Improvement: Identify workflow gaps and recommend cost-saving fixes.
- Communication: Bridge the gap between non-technical management and technical developers.
- Testing & Validation: Support user acceptance testing (UAT) and quality checks.
- Gather requirements: Meet with stakeholders through interviews and workshops to capture business needs.
- Document specifications: Write clear functional and non-functional requirements or user stories.
- Manage scope: Prevent scope creep by setting realistic project boundaries
- Technical Skills: Proficiency in SQL, Microsoft Excel (pivot tables), data visualization software (Tableau, Power BI), and requirements management tools (Jira).
- Analytical Skills: Data analysis, cost-benefit analysis, modeling business processes, and root-cause problem solving.
- Soft Skills: Clear verbal and written communication, stakeholder collaboration, active listening, and adaptability to change
Skills Required
- Proficiency in SQL
- Microsoft Excel (pivot tables)
- Data visualization (Tableau)
- Data visualization (Power BI)
- Requirements management tools (Jira)
- Data analysis
- Cost-benefit analysis
- Modeling business processes
- Root-cause problem solving
- Gather requirements via stakeholder interviews and workshops
- Write functional and non-functional requirements or user stories
- Manage scope and prevent scope creep
- Support user acceptance testing (UAT) and quality checks
- Clear verbal and written communication
- Stakeholder collaboration
- Active listening
- Adaptability to change
eClerx LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.
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Healthcare Strength — Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
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Retirement Support — Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
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Leave & Time Off Breadth — Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.
eClerx LLC Insights
What We Do
eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.
