Senior Process Improvement Analyst

JOB-2077
Hybrid
Duration: 10 months contract-to-hire
Job Summary
Using Lean Six Sigma methodologies, the Senior Process Improvement Analyst will collaborate with cross-functional teams to identify inefficiencies, streamline workflows, and implement impactful, sustainable solutions. This position will champion continuous improvement initiatives, foster a culture of operational excellence, and ensure that improvements are aligned with business goals. This position will use a data driven approach to track process effectiveness, efficiency, and generate metrics for continuous quality improvements. This position will collaborate cross-functionally to implement best practices, standardize processes, and minimize risks with a continuous improvement mindset.
Job Responsibilities
- Identifies, develops, and leads initiatives to optimize processes using industry standard process improvement methodologies.
- Assesses current processes and identifies opportunities for improvements of operational and deliver quality.
- Partners with teams across the organization to implement data driven solutions, track progress, and recommend improvements.
- Leads efforts related to process improvements, ensuring smooth transitions and stakeholder engagement.
- Minimizes potential risks in process changes and optimization initiatives, develops mitigation strategies, and actively manages risk during implementation
- Collaborates with leadership and key stakeholders to ensure initiatives align with organizational priorities and deliver measurable results.
- Tracks process effectiveness metrics and adjust process to optimize outcome for continuous quality improvements
- Designs, develops, and maintains process workflows and process procedures
- Designs, develops, maintains, and reports IT related metrics

- 5 years of job related work experience in excess of degree requirement
- 5 years of process development, improvements, and tracking experience
- 3 years of experience in Quality Assurance and Change Management
- 3 years of experience in continuous improvement initiatives
Preferred Experience
- Experience in MS Power BI
- Experience in JIRA
- Experience in ServiceNow
Education
- Bachelor's Degree: Computer Science, MIS, Business Administration or related discipline (Required)
or a combination of education and experience that provides equivalent knowledge to a major in such fields is required
Certifications
- Lean six sigma (preferred)
- ITILv4 (preferred)
- ISTQB (preferred)

MWResource offers medical, dental and vision coverage through Capital Blue Cross, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants.

MWResource does not discriminate based on race, gender, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group.
Candidates must be authorized to work in the United States.
Candidates will be required to pass a background check and drug screening.
Please note we are not open to outsourcing our recruitment needs.