Senior Process Improvement Specialist - Performance Excellence (Days)

Posted 2 Days Ago
Be an Early Applicant
4 Locations
In-Office
Senior level
Healthtech • Professional Services
The Role
Lead and deliver business improvement projects using Lean Six Sigma to improve customer and business value. Collaborate across enterprise teams, communicate project status to stakeholders, define goals with project leadership, develop process models in MS Visio, create processes, training, and change management materials, and support implementation to meet deadlines and mitigate risks.
Summary Generated by Built In
Job Summary & Responsibilities

Lead the delivery of business improvement projects to enable improvements in customer and business value. Collaborate with team members who work across enterprise-wide organizational structures. Provide frequent communication about projects to stakeholders, departments, and management to ensure projects deadlines are met, issues are identified and mitigated, and leaders are informed of any risks

Required Knowledge & Skills

Education: Master's Degree

Experience: Three years of related experience. Requires advanced knowledge in highly specialized systems and procedures.

Licenses and Certifications

NONE REQUIRED

Qualifications

*Lean Six Sigma Black Belt

*Three or more years of process improvement experience. Experience in healthcare operations preferred.

*Exceptional oral and written communication, organizational and presentation skills.

*Experience in interacting with client staff and leadership in the development of processes, frameworks, communications, training, and change management materials

*Experience interacting with Project leadership to define project goals, objectives, purpose, and then executing on defined requirements

*Direct experience with developing process models in MS Visio

*Experience working as a part of a team to achieve client-driven objectives and requirements

*Ability to work independently or in a team, set priorities and meet deadlines.

*Knowledge of healthcare analytics and CMS reported metrics (HEDIS, PQRS, NHSN,... ) a plus.

*Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration

Skills Required

  • Master's Degree
  • Lean Six Sigma Black Belt certification
  • Three or more years of process improvement experience
  • Advanced knowledge in highly specialized systems and procedures
  • Experience developing process models in MS Visio
  • Experience interacting with client staff and leadership to develop processes, frameworks, communications, training, and change management materials
  • Experience interacting with project leadership to define project goals and execute on requirements
  • Exceptional oral and written communication, organizational and presentation skills
  • Ability to work independently or in a team, set priorities and meet deadlines
  • Knowledge of healthcare analytics and CMS reported metrics (HEDIS, PQRS, NHSN)
  • Experience in healthcare operations
  • Demonstrated desire to learn new skills and drive change collaboratively
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The Company
4,500 Employees
Year Founded: 1949

What We Do

Tanner Health System is a regional healthcare provider serving west Georgia and east Alabama. With over 70 years of history, the system operates five hospitals and nearly 40 practice locations, providing community-based care through a dedicated team of clinical and non-clinical professionals.

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