Lead complex or large process improvement initiatives using process improvement methodology (e.g., Lean, Agile, etc.) to develop, identify, analyze, and improve existing business processes. Apply functional expertise to improve business and client results.
Core Responsibilities
* Identify, analyse and improve business processes to enhance quality, reduce costs, increase efficiencies/productivity, and boost customer satisfaction.
*Manage process improvement initiatives from inception through implementation ensuring deadlines are met. Define scope and requirements, establish timeline, and ensure timely completion of deliverables.
* Concatenate process improvement data and use key metrics to measure outcomes.
* Support process improvement initiatives from inception through implementation ensuring deadlines are met.
* Develop documentation to support analysis and improvement including business requirements, functional specifications, process maps, and gap/problem analyses.
* Develop and manage effective working relationships with internal clients and key stakeholders.
* Support the development of training and/or change management materials and activities to support new processes and procedures.
* Coordinate follow-up meetings for project teams using process improvement tools to ensure work is completed and improvements are maintained.
* Participate in special projects and perform other duties as assigned.
* Leverage technical expertise to coach other process improvement crew through initiatives.
What you bring
* Minimum of five years related work experience with progressive responsibility.
* Undergraduate degree or an equivalent combination of training and experience.
* Process improvement certification (i.e. McKinsey Lean training, Six Sigma certification) preferred.
* Ability to obtain certification within 1 year period.
*Asset Management or Wrap Platform experience preferred.
* Strong analytical skills with the ability to concatenate process improvement data and use key metrics.
* Excellent interpersonal skills for developing effective working relationships with internal clients and key stakeholders.
* Experience in developing documentation to support analysis and improvement including business requirements, functional specifications, process maps, gap/problem analyses.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
