(Senior) Process expert Plan-2-steer

Posted One Month Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Pharmaceutical • Agriculture • Chemical • Industrial
The Role
Supports Plan-to-Steer process design, governance, compliance, KPI development, internal controls, performance management, and continuous improvement. Collaborates with IT and business stakeholders on automation, process mining, system specifications, and process architecture. Manages continuous-improvement backlogs, resolves process issues, supports projects, documents requirements and testing, and maintains playbooks and training materials. Requires finance or business expertise, strong controlling knowledge, IFRS and risk-management experience, and SAP familiarity.
Summary Generated by Built In

KEY ACCOUNTABILITIES 

Plan-2-Steer process design & improvement 

  • Support the review of current Plan-2-Steer process design or dedicated sub-processes and flag areas for improvement 

  • Implement and operationalize improvement measures in close alignment with the OS&S Plan-2-Steer delivery teams 

  • Support process standardization and alignment across the end-2-end service scope, spanning across Omya's headquarter and Omya's business units 

 

Plan-2-Steer governance and compliance 

  • Support the development and implementation of KPIs to ensure effective process management (steering dimensions: efficiency, compliance, quality) 

  • Apply and maintain process standards, templates, and control matrices 

  • Contribute to the implementation of internal controls in line with Omya's Group ICS guidance and frameworks to mitigate risks and increase the level of compliance in close collaboration with risk management 

  • Ensure compliance with regulatory requirements and Omya's process standards 

  • Maintain the process architecture documentation (e.g., Process Flowcharts, etc.) and support further development of the process architecture in the course of the implementation 

 

Plan-2-Steer performance management and continuous improvement 

  • Collaborate closely with Omya's internal IT department and other relevant stakeholders to support configuration decisions and digital enablers (e.g., automation, process mining) 

  • Support systemic implementation into process design incl. definition of all system specifications 

  • Execute CI backlog measures and ensure regular tracking and maintenance of backlog items 

 

 Operational execution  

  • Execute tasks within the OS&S Process Management team in a quality and timely manner to maintain and develop the standard process model 

  • Support group-wide projects/initiatives and adhere to milestones in a quality and timely manner 

  • Implement measures to improve the Plan-2-Steer or respective sub-processes and introduce measures into the OS&S delivery teams 

  • Support efficient handover points between up- and downstream processes, e.g., validated KPI dashboards are provided to steering committees, where required 

  • Handle exceptions and resolve process-related issues promptly 

  • Support the documentation of business requirements and, if required, functional test scripts 

  • Maintain playbooks and training materials and support the development of new training content as required  

JOB REQUIREMENTS 

Education  

  • University degree in Business Administration, Finance, Economics or related field 

Experience 

  • Min. 5 years of relevant working experience in a processor function-related position and leadership responsibilities 

Knowledge and skills 

  • Proven experience with Plan-2-Steer, Record-2-report process execution or related business field (Finance, Accounting) 

  • Deep knowledge of process modeling, service delivery frameworks & process governance 

  • Strong knowledge of core controlling processes, including budgeting, forecasting, variance analysis and planning cycles 

  • Expertise in IFRS, internal controls and risk management 

  • Familiarity with continuous improvement methodologies and transformation initiatives 

  • Handson experience with SAP ERP, S/4HANA preferred 

  • Strong problem-solving and root cause analysis skills with a bias to action 

  • Hands-on mentality and able to manage conflicts   

  • Willingness to question the status quo and to dig into details  

  • Strong organizational skills and ability to execute  

  • Creative and critical thinking skills  

Other requirements   

  • Excellent command of both oral and written English are required  

  • Good command of both oral and written additional language is beneficial  

  • Willingness to travel up to 20-25% 

Skills Required

  • University degree in Business Administration, Finance, Economics, or a related field
  • At least 5 years of relevant experience in a process or function-related position
  • Leadership responsibilities experience
  • Experience with Plan-to-Steer, Record-to-Report, Finance, or Accounting processes
  • Deep knowledge of process modeling, service delivery frameworks, and process governance
  • Strong knowledge of controlling processes, including budgeting, forecasting, variance analysis, and planning cycles
  • Expertise in IFRS, internal controls, and risk management
  • Familiarity with continuous improvement methodologies and transformation initiatives
  • Hands-on experience with SAP ERP and preferably SAP S/4HANA
  • Strong problem-solving and root-cause analysis skills
  • Ability to manage conflicts and work with a hands-on mentality
  • Strong organizational skills and ability to execute
  • Creative and critical thinking skills
  • Excellent spoken and written English
  • Good spoken and written command of an additional language
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The Company
HQ: Oftringen
9,000 Employees
Year Founded: 1884

What We Do

Omya is a leading global producer of industrial minerals, primarily fillers and pigments derived from calcium carbonate and dolomite, and a worldwide distributor of specialty materials. The company operates across diverse sectors, including construction, polymers, pulp and paper, agriculture, and life sciences. It provides high-purity minerals and specialty ingredients designed to improve process efficiency and performance for customers in over 50 countries.

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