Senior Process Engineer - Compliance #4968

Posted Yesterday
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Durham, NC, USA
Hybrid
95K-125K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Biotech • Medical Devices & Diagnostics
GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured.
The Role
Leads quality management system activities for molecular diagnostic operations, including change control, document control, SOP lifecycle management, nonconformance investigations, CAPA, training compliance, audits, and regulatory readiness. Partners with Quality, Regulatory, Engineering, Validation, and Clinical Operations teams to improve processes and maintain compliance. Provides technical expertise for high-complexity molecular diagnostic workflows, mentors personnel, and supports continuous improvement in onsite laboratory and manufacturing environments.
Summary Generated by Built In
Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care.
 
We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges.
 
GRAIL is headquartered in the Bay Area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies.
 
For more information, please visit grail.com

The Senior Process Engineer leads complex investigations,  compliance related initiatives and supports document management processes. This role is primarily responsible for driving quality management system (QMS) activities across engineering, validation, clinical laboratory and operations, including change control management, SOP lifecycle oversight, nonconformance (NC) and CAPA metrics management, training compliance, and continuous process improvement. The Senior Process Engineer works across functions to design and implement process improvements, serve as a technical resource to peers and technicians, and ensure compliance with regulatory and quality requirements.

In addition, this role provides advanced technical expertise in high-complexity molecular diagnostic workflows supporting the Galleri® assay and collaborates cross-functionally to ensure operational excellence, regulatory readiness, and sustained compliance with applicable regulatory and accreditation requirements.

This position works full time onsite in Durham, NC.

Responsibilities:

    • Lead and own quality management system (QMS) activities, including change controls, document control, SOP revisions, deviations/nonconformances (NCs), and corrective and preventive actions (CAPAs).

    • Develop and maintain work instructions, guidelines, verifications, and standard operating procedures.

    • Independently investigate and resolve process deviations, applying root cause analysis and implementing effective corrective and preventive actions.

    • Support internal audits, external inspections, and regulatory assessments; prepare documentation, evidence packages, and responses to audit observations.

    • Partner cross-functionally with Quality Assurance, Regulatory Affairs, Engineering Operations, Validation, and Clinical Operations leadership to implement and sustain compliant processes.

    • Identify process gaps, compliance risks, and operational inefficiencies; recommend and implement sustainable corrective actions and process improvements.

    • Mentor and train personnel on workflows, quality processes, and regulatory expectations.

    • Provide technical guidance and support to engineers and technicians to promote process understanding and standardization.

    • Prepare and present technical reports, proposals, and recommendations to management for process enhancements and cost savings.

    • Develop training compliance processes, including assignment, completion tracking, and on the job training assessments.

    • These job duties are a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion. 

Required Qualifications:

    • Bachelor’s degree in Engineering (Chemical, Mechanical, Industrial, or related field) with 5+ years of relevant experience, or Master’s degree with 3+ years of relevant experience, or PhD with 2+ years of relevant experience.

    • Demonstrated level of knowledge regarding applicable regulatory standards commensurate with the position's complexity and scope, contributing to organizational regulatory compliance. Minimal applicable standards for this position include:  

    • GMP quality management systems (e.g. ISO 13485)

    • Clinical laboratory regulations (e.g. CAP, CLIA, NYSDOH, ISO 15189)

    • Operations within the regulated medical device environment (e.g. IVDD, IVDR, FDA 21 CFR 800 series, FDA 21 CFR Part 11)

    • Experience supporting audits, inspections, and regulatory readiness activities.

    • Proven ability to manage multiple priorities and drive projects to completion in a fast-paced regulated environment.

Preferred Qualifications:

    • Strong working knowledge of quality management systems (QMS) and regulated laboratory/manufacturing operations.

    • Expertise in change control, CAPA management, deviation/nonconformance investigations, and document control processes.

    • Strong analytical and organizational skills with the ability to manage metrics, trend data, and compliance reporting.

    • Excellent written and verbal communication skills, including technical writing and audit documentation.

    • Strong collaboration and stakeholder management skills across cross-functional teams.

    • Process improvement mindset with demonstrated success driving operational and quality improvements.

    • Experience in executing within computerized maintenance/calibration equipment management systems.

    • Excellent communication skills to influence and collaborate across departments and present technical findings.

    • Leadership skills to mentor junior engineers and lead cross-functional teams.

    • Strong project management and organizational skills; able to manage multiple workstreams with competing priorities

Physical Demands and Work Environment:

    • Work performed in office, laboratory, and manufacturing production environments.

    • Regular interaction with production equipment, requiring PPE such as safety glasses, gloves, lab coats, or cleanroom garments.

    • Frequent standing, walking, and occasional lifting of 25–30 lbs.

    • Exposure to chemicals, noise, and temperature variations in production areas.

    • May require flexible hours, overtime, or weekend work to support production or project deadlines.

The expected, full-time, annual base pay scale for this position is $ 95K - $125 K.  Actual base pay will consider skills, experience, and location.

At GRAIL, we believe in recognizing and rewarding the contributions our employees make to our mission and success. In addition to base pay, this role may be eligible for additional compensation, including an annual bonus and/or other incentives, in accordance with applicable plans and the company's discretion. The posted range reflects our good-faith estimate of the base pay we expect to offer for this position at the time of hire. Actual compensation will be determined based on factors such as the candidate’s experience, skills, qualifications, and other relevant considerations.

At GRAIL, we invest in the health, well-being, and future of our employees and their families. Employees in this role are eligible for a comprehensive and competitive benefits package designed to support what matters most, including flexible time off or vacation, a 401(k) retirement plan with employer match, medical, dental, and vision coverage, and thoughtfully selected well-being programs. Benefits are offered in accordance with applicable plans and policies.

GRAIL is an equal employment opportunity employer, and we are committed to building a workplace where every individual can thrive, contribute, and grow. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, or any other class or characteristic protected by applicable federal, state, and local laws. Additionally, GRAIL will consider for employment qualified applicants with arrest and conviction records in a manner consistent with applicable law and provide reasonable accommodations to qualified individuals with disabilities. Please contact us at [email protected] if you require an accommodation to apply for an open position.

GRAIL maintains a drug-free workplace. We welcome job-seekers from all backgrounds to join us!

Skills Required

  • Bachelor’s degree in Chemical, Mechanical, Industrial, or related Engineering with 5+ years of relevant experience; alternatively, a Master’s degree with 3+ years or PhD with 2+ years.
  • Knowledge of applicable regulatory standards, including GMP quality management systems such as ISO 13485.
  • Knowledge of clinical laboratory regulations, including CAP, CLIA, NYSDOH, and ISO 15189.
  • Experience operating in a regulated medical device environment, including IVDD, IVDR, FDA 21 CFR 800 series, and FDA 21 CFR Part 11.
  • Experience supporting audits, inspections, and regulatory readiness activities.
  • Ability to manage multiple priorities and drive projects to completion in a fast-paced regulated environment.
  • Strong working knowledge of quality management systems and regulated laboratory or manufacturing operations.
  • Expertise in change control, CAPA management, deviation or nonconformance investigations, and document control.
  • Strong analytical and organizational skills, including metrics management, trend analysis, and compliance reporting.
  • Excellent written and verbal communication skills, including technical writing and audit documentation.
  • Strong collaboration and stakeholder management skills across cross-functional teams.
  • Demonstrated success driving operational and quality improvements.
  • Experience using computerized maintenance or calibration equipment management systems.
  • Leadership skills to mentor junior engineers and lead cross-functional teams.
  • Strong project management and organizational skills with the ability to manage competing workstreams.

What the Team is Saying

Neda Ronaghi
Ruth Bala
David Jenions
Satnam Alag
Barb Menard
Benjamin Garlick

GRAIL Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, disability, life insurance, and mental-health/wellbeing programs, plus backup care and family-forming support. Feedback suggests these offerings are a clear strong point of the package.
  • Leave & Time Off Breadth — Flexible Time Off for exempt employees, paid holidays, and sick time are emphasized, and PTO is often described as flexible in practice. Feedback suggests this breadth supports work-life balance, even if usage can depend on team demands.
  • Parental & Family Support — Paid parental leave is described as generous, and family-forming and backup-care resources are explicitly included. These supports are frequently highlighted as standout elements for caregivers.

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The Company
HQ: Sunnyvale, California
918 Employees
Year Founded: 2016

What We Do

GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is using the power of high-intensity sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop and commercialize pioneering products.

Why Work With Us

Everything we do is guided by our mission to detect cancer early, when it can be cured. It’s the reason we’re here, and it’s no small task. The right people make all the difference. That’s why we’re looking for those who strive to share their knowledge, contribute their skills, inspire each other and commit to something bigger than themselves.

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GRAIL Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

GRAIL has a variety of work types depending on the roles. Some roles are onsite like a lab role, some are fully remote like our Galleri Sales Consultant roles. Others are hybrid with 3 days onsite.

Typical time on-site: 3 days a week
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HQGRAIL's Headquarters in Sunnyvale CA
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GRAIL's UK Office
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GRAIL's State of the Art Lab in Durham NC
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GRAIL's Washington DC Office
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