Senior Process Engineer - Automation Maintenance & Enhancement Lead

Posted 2 Hours Ago
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Charlotte, NC, USA
Hybrid
87K-140K Annually
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead redesign and maintenance of automation portfolio, manage complex process initiatives, analyze and remediate process/control deficiencies, support production automations, perform root cause analysis, coordinate releases, and drive continuous improvement of platform stability and compliance.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Senior Process Engineer in Chief Administrative Office (CAO) Operations Excellence. The following role is posted in the Chief Administrative Office (CAO) for the Operational Excellence Team. Operations Excellence Maintenance & Enhancements (M&E) Team, a dedicated team focused on supporting, sustaining, monitoring, and optimizing our automation portfolio in production. This team will provide centralized ownership of maintenance and enhancements, production support, demand intake, operational governance, monitoring, and reporting across all Operations Excellence automations, regardless of technology or delivery team. Our Mission The M&E Team exists to ensure our automation solutions remain stable, compliant, efficient, and continue delivering value long after implementation. By centralizing operational ownership, we can improve reliability, accelerate enhancements, strengthen governance, and maximize the business value of our automation investments.
In this role, you will:
  • Develop and lead redesign initiatives that encompass analyses and future state redesigns
  • Manage assigned complex initiatives involving multiple business process segments to identify risks
  • Complete and lead integrated process analyses, identifying procedural and control deficiencies, opportunities, and recommending solutions
  • Consult with team to understand, influence, adapt research, and create alternatives for consideration, drive results, and bring issues to resolution
  • Make decisions and resolve issues to meet business objectives
  • Interpret policies, procedures, and compliance requirements
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
  • 4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Required Qualifications for Europe, Middle East & Africa only:
  • Experience in Process Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, education
Desired Qualifications:
  • Process Engineering, Technology, Automation, or Operations background.
  • Experience developing low-code/no-code automation solutions.
  • Knowledge of Power Platform, Alteryx, workflow technologies, and automation tools.
  • Strong analytical and troubleshooting capabilities.
  • Experience supporting production environments and operational processes.
Job Expectations:
  • Automation Engineering
  • Build and maintain automation solutions using Power Apps, Power Automate, Alteryx, Low-Code Workflow Framework (LWFF), and related technologies.
  • Implement configuration changes, enhancements, and break-fix requests.
  • Perform proactive platform maintenance and upgrade validation activities.
  • Ensure automation solutions remain stable, scalable, and compliant.
  • Solution Support
  • Investigate and resolve production defects.
  • Perform root cause analysis and recommend permanent solutions.
  • Execute testing and validation activities for enhancements and upgrades.
  • Coordinate deployments and release management activities.
  • Continuous Improvement
  • Identify automation optimization opportunities.
  • Reduce operational defects and recurring incidents.
  • Improve platform reliability and user experience.
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$87,000.00 - $140,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
11 Aug 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • 4+ years of Process Engineering experience or equivalent (work experience, training, military experience, education)
  • Experience in Process Engineering (required for Europe, Middle East & Africa candidates)
  • Experience developing low-code/no-code automation solutions
  • Knowledge of Power Platform, Power Apps, Power Automate, Alteryx, LWFF, and workflow/automation tools
  • Experience supporting production environments and performing root cause analysis and break-fix activities
  • Strong analytical and troubleshooting capabilities

Wells Fargo Compensation & Benefits Highlights

  • Retirement Support Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
  • Parental & Family Support Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
  • Healthcare Strength Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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