Senior Process Automation Specialist

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About You and this Role

In this role, you will serve as a Senior Process Automation Specialist for Dow's Sabine River Operations facility located in Orange, TX.

You will be responsible for activities relating to the support of ABB and other process control systems within the site. Additionally, you will provide system troubleshooting support and preventative maintenance for the site installed base of ABB 800xA and Siemens PCS7 process control systems. The key objective is to minimize plant downtime caused by process automation system failures, while providing services that are cost effective and sustainable. 

Growth, investment, and high value business impact – these are a few of the exciting things happening at Sabine River Operations, located in the heart of Southeast Texas. We are strategically located in the heart of the Dow Gulf Coast sites. Our large site in the P&SP Business provides an opportunity to learn and deepen your skills across several technologies and processes.

Responsibilities

• Work independently providing care and troubleshooting of Siemens PCS7 and ABB 800xA process automation systems and their associated networks and interfaces.
• Identify and manage Preventative Maintenance tasks and health checks for the systems that you support.
• Provide corrective support in response to a Control system error condition or failure as the first point of escalation from the plant. This requires an on-going or frequent presence, rapid response, and a need to have hands-on interaction with the local environment (touch, view, or hear) in order to provide the needed services.
• Complete project work including system installation, configuration, design, and development. This also includes participation in software and hardware upgrades.
• Interface with plant personnel for troubleshooting, upgrade, and training activities.
• Develop and follow through for Service Requests to resolve issues, working directly with process control vendors (e.g. Siemens, ABB etc.) as needed for escalation support.
• Reporting of all significant system incidents, failures, and outages; participate in Root Cause Investigations and implement corrective actions.
• Cyber Security Elements – user account access, manage/document group accounts, verify user access (remote and local) is accurate on a regular basis, ensure systems are compliant, etc.
• Coordinate efforts with the global Process Automation organization to escalate needs, track issues, align approaches, and address the concerns of the business.
• Monitor DCS system diagnostics for aligned site platforms.
• Participate in risk assessments when activities to the Control System are required.

Qualifications

• A minimum of a bachelor’s degree OR relevant military experience at or above a U.S. E6 ranking or Canadian Petty Officer 2nd Class ranking OR 10 years of relevant experience.
• 3 or more years of relevant experience.
• Prior experience working with Distributed Control Systems.
• Willing and able to travel up to 10% annually.
• Willing and able to meet physical demands of the job, with or without reasonable accommodations: Standing and walking for extended periods of time, climbing stairs, wear all required personal protective equipment, and use of basic hand tools.
• Willing and able to support the facility on site during off hours.
• A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Skills

• A bachelor's degree in an engineering, computer science, or an IT discipline.
• Prior experience in manufacturing, engineering, process automation, Information Technology, or related experience.
• Siemens PCS7 OR ABB 800xA distributed control systems software and hardware.
• Skilled at troubleshooting network architecture and Distributed Control Systems.
• Ensuring a safe work environment by working safely and complying with environmental, health and safety standards.
• Knowledge of computers and proficiency in using them: current hardware, operating systems, networking systems, and system software.
• The ability to effectively manage multiple competing priorities through strong troubleshooting, problem solving, time management, and organizational skills.
• Demonstrating competencies in the areas of leadership, initiative, teamwork, communication, and interpersonal effectiveness.
• Strong work ethic and being able to remain productive in an empowered team environment.

Additional Notes

• Domestic relocation assistance is available for this role and may be provided based on eligibility.

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.