Senior process associate

Reposted 10 Days Ago
Be an Early Applicant
Chennai, Tamil Nadu, IND
In-Office
Senior level
Consulting
The Role
Lead investigations into cryptocurrency fraud, conduct blockchain tracing, produce reports, monitor alerts, and mentor junior investigators.
Summary Generated by Built In

Job Family:

GIC Process (India)


Travel Required:

None


Clearance Required:

None

What You Will Do:

• Lead end-to-end investigations into cryptocurrency fraud (scams, phishing, ATOs, rug pulls, laundering)
• Conduct blockchain tracing and attribution using tools like Chainalysis, TRM Labs, and Elliptic
• Perform OSINT and link analysis to identify fraud networks and bad actors
• Produce high-quality investigation reports for internal and external stakeholders

Monitor real-time alerts, transactions, and suspicious activities across crypto platforms
Perform BAU investigations including alert reviews, account activity checks, and wallet risk assessments
Identify and flag anomalous behavior using predefined rules and risk signals
Ensure timely handling of daily fraud queues while maintaining quality standards
• Conduct initial triage of fraud alerts and cases, prioritizing based on risk, exposure, and urgency
• Escalate high-risk or complex cases to senior stakeholders, compliance, or law enforcement
• Drive rapid response actions (account freezes, transaction blocking, wallet blacklisting) to minimize loss
• Coordinate with internal teams during live fraud incidents or breaches
• Provide fraud investigation support to customer support, risk, and operations teams
• Act as a point of contact for fraud-related queries and escalations
• Assist victims and internal teams with case updates, evidence gathering, and resolution steps
• Mentor junior investigators and review frontline case decisions
• Partner with AML/KYC teams for regulatory adherence
• Draft and support Suspicious Activity Reports (SARs)
• Liaise with law enforcement and regulatory bodies when required
• Identify emerging fraud trends, typologies, and attack vectors
• Conduct wallet clustering, transaction pattern analysis, and behavioral profiling
• Contribute to fraud prevention strategies, detection rules, and process improvements

What You Will Need:

• 4–8+ years in fraud investigations, financial crime, or crypto risk
• Strong experience in frontline fraud monitoring, BAU operations, and escalation handling
• Experience in fintech, crypto exchanges, or financial institutions preferred
• Proficiency in blockchain analytics tools (Chainalysis, TRM Labs, Elliptic)
• Strong understanding of crypto ecosystems (BTC, ETH, DeFi, wallets, bridges)
• Familiarity with case management systems and alert monitoring tools
• Strong triage and decision-making under pressure
• Ability to handle high-volume queues with accuracy
• Excellent analytical and investigative skills
• Clear communication and stakeholder management

What Would Be Nice To Have:

• Experience in FinTech / Crypto exchanges / Payment gateways

• Must have a bachelor's degree in any stream from a recognized university
• Certified Fraud Examiner (CFE)
• CAMS (Certified Anti-Money Laundering Specialist)
• Blockchain certifications (e.g., Chainalysis Reactor Certification)

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Skills Required

  • 4-8+ years in fraud investigations, financial crime, or crypto risk
  • Strong experience in frontline fraud monitoring and BAU operations
  • Proficiency in blockchain analytics tools
  • Ability to handle high-volume queues with accuracy
  • Must have a bachelor's degree in any stream

Guidehouse Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guidehouse and has not been reviewed or approved by Guidehouse.

  • Healthcare Strength Feedback suggests the benefits package includes broad medical, dental, vision, prescription, life, and disability coverage, which is often seen as a strong foundational offering. Access to HSA/FSA options further supports day-to-day healthcare and dependent-care needs.
  • Parental & Family Support Feedback suggests parental leave and adoption assistance are available, alongside an emergency back-up childcare program. These offerings indicate meaningful support for employees managing family responsibilities.
  • Wellbeing & Lifestyle Benefits Feedback suggests flexible work options and counseling/EAP-style support are part of the broader rewards mix. Additional lifestyle-oriented perks like community events and referral programs are also described as available in some contexts.

Guidehouse Insights

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The Company
HQ: Washington, DC
12,000 Employees
Year Founded: 2018

What We Do

Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.

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