Senior Process Associate

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

·       Review and investigate AML Transaction Monitoring alerts at an L2 level.

·       Analyze customer profiles, transactional activity, and risk indicators to detect suspicious behavior.

·       Identify red flags and determine whether cases require closure or escalation.

·       Prepare strong investigation narratives and SAR-supporting documentation.

·       Work on complex cases involving unusual transaction patterns, high-risk customers, jurisdictions, counterparties, and financial crime indicators.

·       Ensure all investigations are completed accurately, timely, and in line with client procedures.

·       Maintain high-quality documentation suitable for audit, compliance, and regulatory review.

·       Collaborate with internal QA, team leads, and client compliance teams for case calibration and process alignment.

·       Collaborate with team leads, quality reviewers, compliance teams, and client stakeholders.

·       Participate in calibration sessions, process discussions, and knowledge-sharing forums.

·       Support process improvements by identifying recurring alert trends, documentation gaps, or control weaknesses.

·       Meet defined operational targets including productivity, quality, SLA adherence, and attendance expectations.

What You Will Need:

·       2 to 6 years of prior experience in AML Transaction Monitoring, TMS alert review, financial crime investigations, or compliance operations.

·       Hands-on experience reviewing Transaction Monitoring System alerts and conducting investigation-based case reviews.

·       Prior exposure to L2 investigations, escalation decisioning, and suspicious activity identification.

·       Working knowledge of SAR / STR escalation requirements and suspicious activity narrative preparation.

·       Strong understanding of AML red flags, transaction typologies, customer risk indicators, and financial crime patterns.

·       Experience working with customer KYC/CDD/EDD information as part of investigations.

·       Ability to review large volumes of transactional data and identify unusual or suspicious patterns.

·       Strong written communication skills with the ability to prepare clear, concise, and evidence-based investigation narratives.

·       Good analytical thinking, attention to detail, and decision-making ability.

·       Ability to meet productivity, quality, and SLA requirements in a fast-paced compliance operations environment.

·       Willingness to work in rotational shifts or client-aligned schedules, if required.

What Would Be Nice To Have:

·       Experience in fintech, payments, crypto, digital assets, banking, or global financial services environments.

·       Prior experience with crypto transaction monitoring, blockchain investigation tools, wallet screening, or virtual asset risk reviews, will be a added consideration/advantage

·       Familiarity with tools such as Actimize, Oracle Mantas, NICE, Fircosoft, Chainalysis, TRM Labs, Elliptic, LexisNexis, World-Check, or similar compliance platforms.

·       Exposure to institutional onboarding, enhanced due diligence, sanctions screening, PEP reviews, adverse media reviews, or high-risk customer reviews.

·       Knowledge of regulatory frameworks such as BSA/AML, FATF, OFAC, FinCEN, AML directives, or equivalent jurisdictional guidelines.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

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Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.