Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.
Senior Principal Support Consultant, CSO (Atlanta, GA)
Senior Principal Support Consultant, CSO positions offered by MANHATTAN ASSOCIATES, INC. (Atlanta, Georgia). Responsible for managing multiple projects to include developing and delivering detailed solutions and for managing client relationships from senior technical and interpersonal perspective and for overseeing development and delivery of supply chain solutions to customers through software upgrades or additional rollouts. Lead problem identification, software specification, implementation, testing, client training, and solution deployment. Ensure projects remain within budget/cost and on-time as well as ensure quality in connection with MA products and ensures timely services. Serve as escalation point for customer issues. Identify additional product/service sales opportunities. Prioritize issues and projects for customer service project team.
Minimum Requirements:
Requires a four-year bachelor’s or foreign equivalent degree in computer science, engineering, business or a related field and 7 years of experience in the position offered or 7 years of experience developing, supporting or implementing application software. In lieu of a bachelor’s degree in the aforementioned fields and 7 years of experience as stated, employer will accept a master’s or foreign equivalent degree in the aforementioned fields and 4 years of experience as stated. Requires 4 years of experience: performing database troubleshooting or developing in SQL or related relational database; implementing in Systemi, Unix, Linux or Windows operating systems; and implementing in any supply chain domain. Up to 50% travel (domestic and international) required. Position reports to Atlanta, GA office. Telecommuting permitted in accordance with company policy, but must live within commuting distance of stated office. Experience may be, but need not be, acquired concurrently.
#LI-DNI
At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
Skills Required
- Bachelor's degree in computer science, engineering, business or related field and 7 years of relevant experience OR Master's degree and 4 years of relevant experience
- 7 years experience developing, supporting, or implementing application software
- 4 years performing database troubleshooting or developing in SQL or related relational databases
- 4 years implementing in Systemi, Unix, Linux or Windows operating systems
- 4 years implementing in any supply chain domain
- Ability to manage multiple projects, client relationships, and serve as escalation point for customer issues
- Willingness to travel up to 50% (domestic and international)
- Must live within commuting distance of Atlanta, GA office (telecommuting permitted per company policy)
Manhattan Associates Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manhattan Associates and has not been reviewed or approved by Manhattan Associates.
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Fair & Transparent Compensation — Pay is generally characterized as on par with industry standards and often described as fair or above average, with stronger competitiveness in certain roles and at higher seniority. The overall picture suggests a “solid but not standout” base-compensation experience that can feel better when variable pay or role leverage is higher.
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Wellbeing & Lifestyle Benefits — Well-being programs are positioned as a notable strength, including mental-health resources and support tools such as Headspace access, an EAP, and financial-wellness offerings. These lifestyle-oriented extras appear to elevate the perceived total rewards value beyond salary alone.
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Parental & Family Support — Family-support benefits are highlighted through caregiving assistance (e.g., Care.com access) and the presence of maternity and paternity/partner leave. The existence of dedicated family and caregiver support contributes positively to the overall benefits perception.
Manhattan Associates Insights
What We Do
For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.
