As part of the Risk Technology Enablement and Innovation team, this role is responsible for advancing Governance, Risk, and Compliance (GRC) capabilities across Navy Federal. This position will partner with business leaders, risk function stakeholders, and technology teams to design, mature, and operationalize risk management programs including RCSA, Issue Management, 3rd Party Risk Management, Business Continuity, Data Risk Governance, Model Risk, Financial Risk and Credit Risk while enabling these capabilities within our GRC platform.
The Senior Principal will operate at a strategic and enterprise level, influencing program direction, shaping technology architecture, and ensuring alignment between risk program objectives and platform capabilities.
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Responsibilities- Serve as a trusted advisor to risk function leaders across the three lines of defense on risk program maturity, governance, and optimization
- Provide strategic recommendations to strengthen enterprise risk programs, align to industry best practices and drive consistency and integration across risk functions
- Influence and contribute to the long-term strategy for GRC technology and risk program evolution
- Partner with risk teams across the three lines of defense, building strong relationships with senior stakeholders to drive alignment, adoption, and consistency in risk processes and technology
- Lead design and maturation of enterprise initiatives and risk programs including RCSA, Issue Management, 3rd Party Risk Management, Business Continuity, Data Risk Governance, Model Risk, Financial Risk and Credit Risk
- Act as a subject matter expert in ServiceNow GRC including architecture, data models, and integrations
- Lead translation of business needs into platform capabilities, configurations, and solution designs ensuring scalable, sustainable, and enterprise-aligned solutions
- Ensure quality through UAT oversight, change management processes, and post-implementation reviews
- Advice on platform governance, roadmap prioritization, and enterprise-wide adoption strategies
- Define success metrics (KRIs, KPIs) and reporting structures to enhance risk visibility and decision-making
- Mentor and guide junior team members and serve as a lead resource across the function
- Strong interpersonal, verbal, and written communication skills
- 15+ years of experience in Governance, Risk and Compliance (GRC) and Risk Management methodologies
- Advanced, hands-on knowledge of ServiceNow GRC / IRM architecture and modules
- Proven experience leading enterprise-scale risk program transformations and deep expertise across multiple risk domains (e.g., Operational Risk, 3rd Party Risk, Data Risk, Model Risk, Financial Risk, Credit Risk)
- Experience leading large, complex initiatives with enterprise impact and drive cross-functional alignment
- Strong communication skills with the ability to translate technical concepts into business outcomes
- Bachelor’s Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience
- Relevant certifications (e.g., CRISC, CISA, CISSP) preferred
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM
Locations:
- 820 Follin Ln. Vienna, Virginia 22180
- 5550 Heritage Oaks Dr. Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Skills Required
- 15+ years of experience in Governance, Risk and Compliance (GRC) and Risk Management methodologies
- Advanced, hands-on knowledge of ServiceNow GRC / IRM architecture and modules
- Proven experience leading enterprise-scale risk program transformations across multiple risk domains (Operational, 3rd Party, Data, Model, Financial, Credit)
- Experience leading large, complex initiatives with enterprise impact and driving cross-functional alignment
- Strong communication skills with ability to translate technical concepts into business outcomes
- Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience
- Authorized to work in the United States without the need for current or future sponsorship
- Relevant certifications (e.g., CRISC, CISA, CISSP)
- Experience mentoring and guiding junior team members and serving as a lead resource
Navy Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.
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Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
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Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.
Navy Federal Credit Union Insights
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
