Senior Principal Program Manager ( Participant Monitoring )

Job Posted 12 Days Ago Posted 12 Days Ago
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Chicago, IL
Hybrid
106K-179K Annually
Senior level
Cloud • Fintech • Machine Learning • Analytics • Financial Services
We power a network that helps people achieve a brighter financial future.
The Role
Manage Testing & Monitoring strategies, ensuring timely delivery and program success. Oversee execution on projects while fostering cross-functional collaboration.
Summary Generated by Built In

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
In this role, you will join the new Testing & Monitoring Strategy team; the team will be focused on centralizing Testing & Monitoring across the Payment Services Network to ensure consistency, oversight, and efficient risk management. You will work cross functionally with stakeholders to ensure functional areas across the Network have a documented approach to managing Participant adherence to Network rules.
Plans and oversees execution of business architecture-driven initiatives while ensuring necessary functionality and flexibility aligned with the company's long term objectives. Oversees execution on strategy and pipeline of projects and integration management.

  • Structure program delivery to ensure Testing & Monitoring Strategy is delivered on time according to leadership commitments
  • Develop and manage detailed project plans and schedules to ensure timely delivery of milestones utilizing technology/software
  • Creation and documentation of actionable steps needed to achieve program success


How You'll Do It

  • Organizes and enables collaboration and partnership across cross-functional teams, with internal and external partners, executes on strategy & architecture driven initiatives. Drives or assists in communications on strategic initiatives to help drive consensus, achieve clarity and solve business problems. Provide oversight & process guidance for activities.
  • Drives or assists research and/or brainstorming sessions; helps promote a culture of innovation within the department. Translates ideas and concepts into an executable projects.
  • Provides leadership and guidance to teams/business units where there is no clear organizational ownership yet defined or where products/technology is not yet institutionalized or adopted.
  • Mentors and assists more junior team members.
  • Understands and tracks trends and strategies in area of responsibility, represent Discover when working with external parties.


Qualifications You'll Need
The Basics

  • Bachelors Continuous Improvement, Bachelors Business Administration and Management
  • 8+ years Project Management, or related experience
  • In Lieu of Education: 10+ years of Project Management, or related experience


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Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

  • Primarily remain in a stationary position.
  • No required movement about the work environment to complete the major responsibilities of the job.
  • Primarily performed indoors in an office setting.


Bonus Points If You Have

  • Experience in leading cross functional initiatives involving senior leadership


External applicants will be required to perform a technical interview.
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Application Deadline:
The application window for this position is anticipated to close on Mar-30-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $106,000.00 to $178,800.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan


Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ).
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.

Top Skills

Project Management

What the Team is Saying

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“My career with Discover allows me to work daily with emerging, innovative technologies, and provides ample opportunities to grow my career technically and professionally.“
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The Company
HQ: Riverwoods, IL
18,000 Employees
Hybrid Workplace
Year Founded: 1986

What We Do

Discover is one of the most recognized brands in U.S. financial services. We’re a direct banking and payment services company built on a legacy of innovation and customer service. We support, challenge and inspire employees to continually develop their skills, advance their career and help grow our business.

Why Work With Us

You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.

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Team
Bring Ingenuity, Shine Bright
About our Teams

Discover Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQRiverwoods, IL
Houston, TX
New Albany, OH
Phoenix, AZ
Salt Lake City, UT
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